Seasonal Retail Commission Sales Associate - Fine Jewelry, West Dade Miami International
About The Position
As a Fine Jewelry Sales Colleague, you provide outstanding customer service in the Fine Jewelry and Watch Complex, creating shopping experiences that make every customer feel welcomed, comfortable, and valued. You use product knowledge of precious metals, gemstones, and luxury brands to educate customers and help them select items suited to their tastes, preferences, and budgets. You build lasting client relationships through consultative selling, genuine hospitality, and the clientele program. Along with meeting sales goals, you promote loyalty and warranty programs, support inventory and fulfillment activities and special events, and ensure merchandise security, accuracy, and presentation. You work with the team to achieve sales goals and uphold operational excellence in the Fine Jewelry department. The role includes preparing and maintaining the sales floor, learning about new arrivals, top-selling items, trends, and promotions, engaging customers, processing and replenishing stock, updating signs and pricing, and using loyalty and clienteling tools. Schedules include weekend shifts, with hours dependent on business needs and colleague availability. Full-time colleagues are typically scheduled for 30 or more hours per week; part-time colleagues are typically scheduled for 12–24 hours per week.
Requirements
- 1–2 years of related experience required.
- Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Ability to communicate effectively with customers, co-workers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Ability to provide product recommendations, assist with fittings, and use digital shopping tools.
- Ability to use point-of-sale technology and digital tools effectively.
- Ability to meet sales goals and client and protection plan goals.
Responsibilities
- Provide welcoming, knowledgeable, and personalized customer service in the Fine Jewelry and Watch Complex.
- Use product knowledge to educate customers and recommend items suited to their preferences and budgets.
- Build client relationships through consultative selling, hospitality, and use of clientele tools.
- Meet and surpass daily sales goals, including client and protection plan goals.
- Promote loyalty, warranty, and credit account benefits and acquire new customers.
- Use point-of-sale technology and digital tools to complete transactions and improve the shopping experience.
- Participate in vendor training, events, ongoing training, and sales events.
- Maintain an organized, clean, and shoppable sales floor and ensure merchandise is accurately presented, processed, stored, and replenished.
- Update signs and pricing and support merchandise moves, inventory, fulfillment, and asset protection.
- Support special events and collaborate with teammates to achieve sales and operational goals.
Benefits
- Competitive pay and benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
