Retail Cashier

AAA Mid-Atlantic•Westerville, OH
•$16 - $21•Onsite

About The Position

AAA Club Alliance is hiring an experienced, full-time Retail Cashier for its retail location at 660 N State St, Westerville, OH 43082. The position handles store transactions and customer service while supporting sales of AAA products, including memberships, credit cards, and insurance referrals. It also involves processing passport photos and issuing international and inter-American driving permits, with backup assistance for Tag and Title and IDEMIA services when applicable. The role offers a starting base compensation of $16.37 to $20.93 per hour, adjusted based on experience, geographic location, and other job-related factors as permitted by law. It is also eligible for incentive pay, with an average payout of $162 to $389 per month. Store hours are Monday 9 a.m. to 6 p.m., Tuesday through Friday 9 a.m. to 5 p.m., and Saturday 9 a.m. to noon. The schedule is a 37.5-hour work week, with no Sundays.

Requirements

  • Previous sales and customer service experience, particularly in a cash-handling position.
  • Effective written and oral communication skills.
  • Computer proficiency, including the ability to navigate multiple websites and programs and multitask in a fast-paced retail environment.
  • Notary Public designation or willingness to obtain it within six months of employment.
  • High school diploma or equivalent.
  • Satisfactory pre-employment and post-employment screening results, including criminal, drug, and state and/or vendor-specific screenings.
  • Ability to obtain any necessary membership or other license required to perform the essential functions of the position.

Responsibilities

  • Handle payments for all store transactions efficiently and accurately.
  • Reconcile daily transactions and prepare bank deposits at the end of each shift.
  • Greet and assist customers, ensuring their needs are met promptly and courteously.
  • Consistently upsell and cross-sell AAA products, including new memberships, credit cards, and insurance referrals.
  • Process passport photos and issue International/Inter-American Driving Permits as required.
  • Provide backup assistance with Tag and Title and IDEMIA services, if applicable.

Benefits

  • Medical, dental, and vision plan options.
  • Up to two weeks of paid parental leave.
  • 401(k) plan with company match up to 7%.
  • Up to three weeks of paid time off during the first year.
  • Paid company holidays.
  • Company-provided volunteer opportunities and one volunteer day per year.
  • Free AAA Membership.
  • Continual learning reimbursement up to $5,250 per year.
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