Seasonal Retail Cashier & Sales Floor Support - Women's Apparel - Santa Anita

Nordstrom•Arcadia, CA

3d•$19 - $20•Onsite

About The Position

The Store Support employee provides customer service at the point of sale and supports the sales floor in the Women's Apparel department. The role involves helping customers by phone and at checkout with sales, returns, and other transactions; keeping service quick and enjoyable; and sharing fashion knowledge to support purchase decisions. Employees help keep the department ready for customers by straightening, lightly cleaning, and restocking the cash wrap area and sales floor. They also tell customers about upcoming events, Nordstrom gift cards, and the Nordstrom Rewards program, and may support order fulfillment and order pick-up in other areas of the store. The position requires working in a fast-paced environment, prioritizing multiple tasks and customer requests, and maintaining a flexible schedule based on business needs. Physical demands include continuous movement for 6–8 hours per shift, frequent bending, twisting, squatting, flexing, reaching, and hand use, as well as lifting merchandise weighing up to 10 pounds regularly and up to 25 pounds occasionally.

Requirements

Ability to prioritize multiple tasks and customer requests in a fast-paced environment.
Excellent communication and interpersonal skills.
Strong organization and follow-through.
Problem-solving ability.
Computer proficiency and interest in learning new computer applications.
Ability to work a flexible schedule based on business needs.
Ability to move continuously for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky and awkwardly shaped items, including reaching for and lifting them above the head.
Ability to regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds.

Responsibilities

Assist customers by phone and at checkout with sales, returns, and other transactions while providing excellent customer service.
Listen to customer needs and provide quick, easy, and enjoyable service.
Straighten, lightly clean, and restock the cash wrap area and sales floor to keep the department ready for customers.
Stay informed about key fashion trends and products to help customers make purchase decisions.
Tell customers about upcoming events, Nordstrom gift cards, and the Nordstrom Rewards program.
Flexibly support other store areas, including order fulfillment and order pick-up.