RETAIL CAFE MANAGER II

Compass Group•Rochester, MN

58d•$65,000 - $70,000•Onsite

About The Position

The Retail/Cafe Manager position is an exciting opportunity for an energetic, entrepreneurial manager who is constantly seeking a better way to conduct business. This position will provide operational, administrative, project, and systems support for multiple retail café operations across a system. This role works closely with retail leaders, café teams, technology partners, vendors and other internal stakeholders to help ensure consistent execution of enterprise retail standards, initiatives systems and guest experience strategies.

Requirements

Three or more years supervisory experience in food service operations
Experience with point-of-sale, digital signage, or other retail systems
Knowledge of retail, food and catering trends with a focus on quality, production, sanitation, food cost controls, and presentation
Leadership, management and coaching skills
Communication skills both written and verbal
Financial, budgetary, accounting and computational skills
Proficient computer skills including Microsoft Office programs, e-mail, the Internet and other necessary computer programs
ServSafe® Certified
Demonstrated ability to troubleshoot issues, follow through on commitments, and escalate appropriately

Nice To Haves

Culinary, hospitality or food service degree preferred, or A.A. Degree plus related experience
Supervisory experience in a healthcare, senior living, retirement or related environment desirable
Some travel up to 25% may be required

Responsibilities

Assist with planning and implementation of enterprise retail/cafe projects
Supports all financials including pricing, budget development, forecasting, and financial reporting
Acts as a liaison between site operations and vendors, including those for point of sale, online ordering and digital signage
Builds, maintains and troubleshoots online ordering platforms in select cafes
Maintains knowledge of the market place and trends
Manages cost controls and control expenditures
Rolls out new culinary programs in conjunction with Company marketing and culinary team
Assist with maintaining consistency in retail standards, procedures, signage, merchandising and guest experience expectations
Understands reporting platforms and assists in data gathering and intelligence