CAFE/RETAIL MANAGER II - CINCINNATI, OH

Compass Group•Cincinnati, OH

About The Position

The Retail Manager is responsible for the successful operation of a food retail or cafeteria unit. This role suits an energetic, entrepreneurial manager seeking to improve business operations. Duties include planning and supervising special functions, maintaining cash controls and payroll records, and hiring and training hourly team members. The manager promotes customer satisfaction and positive public relations through the safe and efficient use of resources. The position oversees daily administrative and operational work, staff management, financial planning and reporting, inventory, cost controls, sanitation, and safety. The manager keeps informed about marketplace trends, introduces culinary programs in collaboration with company marketing and culinary teams, and serves as the direct liaison with the client.

Requirements

  • Three or more years of supervisory experience in food service operations.
  • Knowledge of retail, food, and catering trends, with a focus on quality, production, sanitation, food-cost controls, and presentation.
  • Leadership, management, and coaching skills.
  • Written and verbal communication skills.
  • Financial, budgetary, accounting, and computational skills.
  • Proficient computer skills, including Microsoft Office, email, the Internet, and other necessary computer programs.
  • ServSafe® certification.

Nice To Haves

  • Culinary degree, or an A.A. degree plus related experience.
  • Supervisory experience in healthcare, senior living, retirement, or a related environment.

Responsibilities

  • Oversee daily administrative and operational tasks.
  • Handle all aspects of staff management.
  • Manage financial matters, including budget development, forecasting, and financial reporting.
  • Maintain knowledge of the marketplace and trends.
  • Manage cost controls and control account expenditures.
  • Oversee sanitation and safety of assigned units.
  • Purchase and manage inventory.
  • Roll out new culinary programs with the company marketing and culinary teams.
  • Act as the direct liaison with the client.
  • Plan and supervise special functions.
  • Maintain cash controls and payroll records.
  • Hire and train hourly team members.
  • Promote customer satisfaction and good public relations through the safe and efficient use of resources.

Benefits

  • Medical, dental, and vision coverage.
  • Life and accidental death insurance.
  • Disability insurance.
  • Retirement plan.
  • Flexible time off.
  • Paid parental leave.
  • Holiday time off, varying by site and state.
  • Personal leave.
  • Associate Shopping Program.
  • Health and wellness programs.
  • Discount Marketplace.
  • Identity Theft Protection.
  • Pet insurance.
  • Commuter benefits.
  • Employee Assistance Program.
  • Flexible Spending Accounts (FSAs).
  • May be eligible for paid and/or unpaid time off benefits under applicable law.
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