CAFE/RETAIL MANAGER II - CINCINNATI, OH

Compass Group•Cincinnati, OH

About The Position

The Cafe/Retail Manager II is responsible for the successful operation of a retail or cafeteria food service operation. This role suits an energetic, entrepreneurial manager who continually seeks better ways to conduct business. The manager plans and supervises special functions, maintains cash controls and payroll records, and hires and trains hourly team members. The role also supports customer satisfaction and positive public relations through the safe and efficient use of resources. The manager oversees daily administrative and operational work, staff management, financial planning and reporting, cost controls, sanitation and safety, purchasing and inventory, and the implementation of culinary programs. The position also serves as the direct liaison with the client.

Requirements

  • Three or more years of supervisory experience in food service operations.
  • Leadership, management, and coaching skills.
  • Written and verbal communication skills.
  • Financial, budgetary, accounting, and computational skills.
  • Proficient computer skills, including Microsoft Office, email, the Internet, and other necessary computer programs.
  • ServSafe® Certified.

Nice To Haves

  • Culinary degree, or an associate degree plus related experience.
  • Supervisory experience in healthcare, senior living, retirement, or a related environment.
  • Knowledge of retail, food, and catering trends, with a focus on quality, production, sanitation, food cost controls, and presentation.

Responsibilities

  • Oversee daily administrative and operational tasks.
  • Handle all aspects of staff management, including hiring and training hourly team members.
  • Manage financials, including budget development, forecasting, and financial reporting.
  • Maintain knowledge of the marketplace and trends.
  • Manage cost controls and account expenditures.
  • Oversee sanitation and safety of assigned units.
  • Purchase and manage inventory.
  • Roll out new culinary programs in conjunction with the Company marketing and culinary team.
  • Act as the direct liaison with the client.
  • Plan and supervise special functions.
  • Maintain cash controls and payroll records.
  • Support customer satisfaction and good public relations through the safe and efficient use of resources.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Disability insurance
  • Retirement plan
  • Flexible time off
  • Paid parental leave
  • Holiday time off, varying by site and state
  • Personal leave
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet insurance
  • Commuter benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)
  • Additional paid and/or unpaid time off benefits in accordance with applicable law
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