Bank Teller

Merchants & Marine Bank•Pascagoula, MS

About The Position

The Retail Banker provides outstanding customer service while assisting customers with their banking needs. The role processes transactions accurately, builds customer relationships, and connects customers with banking products and services suited to their financial needs. It also involves helping customers with online and mobile banking access and completing daily item processing with scanning equipment.

Requirements

  • Previous cash handling experience.
  • Customer service experience, preferably in banking, retail, or another service-focused environment.
  • Strong communication and interpersonal skills.
  • Positive attitude and desire to help others.
  • Excellent attention to detail and accuracy.
  • Professional appearance and demeanor.
  • Ability to maintain confidentiality and handle sensitive information responsibly.
  • High school diploma or equivalent.

Nice To Haves

  • Customer service experience in banking, retail, or another service-focused environment.

Responsibilities

  • Deliver exceptional service during customer interactions.
  • Accurately process deposits, withdrawals, payments, and other banking transactions.
  • Build customer relationships and identify opportunities to connect customers with additional banking products and services.
  • Assist customers with online and mobile banking support, including password resets and account access issues.
  • Handle cash and financial transactions accurately.
  • Complete daily item processing using scanning equipment.
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