Retail Attendant - Boathouse

Evermore Orlando Resort•Lake Buena Vista, FL
•Onsite

About The Position

The Retail Attendant at Evermore Orlando Resort welcomes and assists resort guests, serves customers, arranges merchandise, and processes sales transactions. The role includes designing and setting up product displays, keeping products clean and presentable, monitoring inventory, maintaining accurate records of stock transfers and sales adjustments, and completing month-end inventory as needed. The attendant may also assist other departments with uniform needs through existing vendors. This position requires friendly, professional guest engagement, the ability to work independently and collaboratively, and compliance with the resort’s sales and operational standards. The role requires availability for weekends, rotating schedules, and holidays.

Requirements

  • Experience in retail operations.
  • Good numerical and verbal communication skills.
  • Ability to facilitate merchandise movement, packing, pricing, and replenishment.
  • Ability to communicate effectively with guests to enhance their experience and diffuse and resolve concerns.
  • Excellent communication and interpersonal skills.
  • Highly organized, with the ability to perform multiple tasks in a fast-paced work environment.
  • Problem-solving and critical-thinking skills.
  • Inspired to represent Evermore brand values and standards.
  • Proficient in reading safety procedures and operating guidelines or instructions in English.
  • Commitment to going the extra mile in every interaction.
  • Ability to foster relationships with Team Members, potential clients, and resort guests.
  • Comfortable starting and maintaining conversations with guests and Team Members.
  • Ability to comply with sales and operational standards, policies, procedures, manuals, memos, and instructions.
  • Must be able to work weekends, rotating schedules, and holidays.
  • Able to visually look at a computer for extended periods while using repetitive hand motions, such as typing.
  • Able to sit and operate a computer for extended periods.
  • Able to stand, walk long distances, stoop, kneel, bend, and/or reach periodically.
  • Able to be on their feet and mobile for the duration of the workday.
  • Must be able to lift up to or exceeding 25 lbs.

Nice To Haves

  • College degree and/or equivalent work experience preferred.

Responsibilities

  • Provide a warm and welcoming greeting to resort guests.
  • Serve customers, arrange merchandise, and process sales transactions.
  • Design and set up product displays.
  • Assist other departments with uniform needs through existing vendors as needed.
  • Monitor inventory levels and notify the retail coordinator.
  • Engage guests in a friendly and professional manner.
  • Work independently and in a team environment.
  • Ensure products are presentable and clean.
  • Maintain accurate monthly records of stock transfers and sales adjustments.
  • Complete month-end inventory as needed.
  • Perform other related duties as assigned.

Benefits

  • Free life insurance
  • Free short-term disability
  • Free long-term disability
  • Affordable medical coverage for dependents
  • Affordable dental coverage for dependents
  • Affordable vision coverage for dependents
  • 401(k) with employer match
  • Paid time off
  • Parental leave
  • Grandparent leave
  • Family bereavement leave
  • Pet bereavement leave
  • Unique policies in support of team members and significant relationships in their lives
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