Retail Donation Attendant

MERS Goodwill•Mission, TX
•Onsite

About The Position

MERS/Missouri Goodwill Industries is hiring a Retail Donation Attendant for its Shawnee Store - Mission team. The role supports the organization’s mission, “Changing Lives Through the Power of Work!” and its values of diversity, integrity, passion, professionalism, respect, and responsibility. The position is hourly and part-time, pays $15.50 per hour, and offers bonus potential of up to $250 per month. No degree is required; a high school diploma or GED is preferred. The attendant provides customer service to donors, handles and sorts donations according to established guidelines, helps maintain store standards and cleanliness, and supports a safe and secure workplace. The role involves working professionally with customers, coworkers, management, and other teams, and following MERS/Goodwill policies, retail procedures, and safety and security regulations.

Requirements

  • Communicate effectively with coworkers, customers, and management.
  • Be organized and able to interact with a diverse work population.
  • Have basic math skills, including addition, subtraction, multiplication, and division.
  • Follow applicable organizational policies, retail procedures, safety regulations, and security regulations.

Nice To Haves

  • High school diploma or GED.

Responsibilities

  • Greet donors, assist with donation drop-offs, thank donors, and offer applicable donation incentives and tax receipts.
  • Handle all donations with care and respect.
  • Sort donated and purchased goods into sales floor, seasonal, online sales, outlet, and trash categories according to established guidelines.
  • Notify management about hazardous, valuable, or inappropriate donated merchandise or materials.
  • Maintain high quality and quantity standards while working quickly and steadily.
  • Stock, straighten, rotate, and maintain cleanliness throughout the store.
  • Sweep, dust, mop, and shine surfaces to meet store cleanliness standards.
  • Build and maintain positive, professional relationships with team members and leadership, and work across teams to improve communication.
  • Use safe work practices, remove obstructions, and keep aisles and designated walkways free of debris.
  • Maintain a professional appearance and follow the MERS/Goodwill dress code.
  • Safeguard agency assets, including cash, donated items, and purchased items, against harm, damage, or theft.
  • Report theft or unauthorized possession of agency assets.
  • Follow MERS/Goodwill policies, Goodwill Retail procedures, and safety and security regulations.
  • Perform other duties as assigned.

Benefits

  • Monthly bonus potential of up to $250.
  • Individual and family medical benefits for full-time employees working 30 or more hours per week.
  • Individual and family dental and vision benefits beginning the first of the month following hire for employees working 20 or more hours per week.
  • Voluntary life and AD&D insurance beginning the first of the month following hire for employees working 20 or more hours per week.
  • 403(b) retirement plan available on the date of hire for employees working 20 or more hours per week.
  • 403(b) retirement plan with employer match after one year of employment for employees working 20 or more hours per week.
  • 401(a) retirement plan available on the date of hire for employees working 20 or more hours per week.
  • PTO accrual of up to 15 days based on hours worked.
  • Employee store discount.
  • Paid holidays.
  • Flexible schedules.
  • Career growth opportunities.
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