Retail Donation Attendant

MERS Goodwill•Wentzville, MO

About The Position

MERS/Missouri Goodwill Industries is hiring an energetic, self-motivated, and professional Retail Donation Attendant for its Wentzville Store team. The role supports the organization's mission, “Changing Lives Through the Power of Work!” and its values of diversity, integrity, passion, professionalism, respect, and responsibility. The attendant provides customer service to donors, handles and sorts donated and purchased goods, maintains store cleanliness and standards, and follows safety, security, and organizational procedures. The position is hourly full-time, with an hourly rate of $15.50 and bonus potential of up to $250 per month. No degree is required; a high school diploma or GED is preferred. Various background and records checks are required upon employment.

Requirements

  • Communicate effectively with coworkers, customers, and management.
  • Be organized and capable of interacting with a diverse work population.
  • Have math skills that include addition, subtraction, multiplication, and division.
  • Adhere to organizational policies, retail procedures, safety and security regulations, and the dress code.
  • Complete required background and records checks upon employment.

Nice To Haves

  • High school diploma or GED.

Responsibilities

  • Greet donors, assist with donation drop-offs, thank donors, and provide any donation incentive and tax receipt.
  • Handle all donations with care and respect.
  • Sort donated and purchased goods into sales floor, seasonal, online sales, outlet, and trash categories according to established guidelines.
  • Notify management about hazardous, valuable, or inappropriate donated merchandise or materials.
  • Maintain high quality and quantity standards while working quickly and steadily.
  • Stock, straighten, rotate, and maintain the cleanliness of the entire store area.
  • Sweep, dust, mop, and shine surfaces to uphold store cleanliness standards.
  • Maintain positive, professional relationships with team members and leadership, and work cross-functionally to improve communication.
  • Use safe work practices, help keep the workplace hazard-free, remove obstructions, and keep aisles and designated walkways free of debris.
  • Maintain a professional appearance and adhere to the MERS/Goodwill dress code.
  • Safeguard agency assets, including cash, donated items, and purchased items, and report theft or unauthorized possession.
  • Follow MERS/Goodwill policies, Goodwill Retail procedures, and safety and security regulations.
  • Perform other duties as assigned.

Benefits

  • Monthly bonus potential up to $250.
  • Individual and family medical benefits for full-time employees working 30 or more hours per week.
  • Individual and family dental and vision benefits beginning the first of the month after hire for employees working 20 or more hours per week.
  • Voluntary Life and AD&D Insurance beginning the first of the month after hire for employees working 20 or more hours per week.
  • 403(B) retirement plan beginning on the date of hire for employees working 20 or more hours per week.
  • 403(B) retirement plan with employer match after one year of employment for employees working 20 or more hours per week.
  • 401(A) retirement plan beginning on the date of hire for employees working 20 or more hours per week.
  • PTO accrual of up to 15 days based on hours worked.
  • Employee store discount.
  • Paid holidays.
  • Flexible schedules.
  • Career growth opportunities.
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