Retail Attendant

Westgate Resorts • Orlando, FL

19h • Onsite

About The Position

The Retail Attendant supports daily store operations at Westgate Lakes Resort & Spa, providing courteous customer assistance and a smooth checkout experience. The role involves operating the point-of-sale system, processing purchases and returns, handling payments according to company policies, and maintaining an organized checkout area.

The attendant also helps maintain store cleanliness and product presentation, including stocking and rotating merchandise, monitoring inventory, maintaining displays and signage, and removing expired or damaged products. Food safety, sanitation, and health regulations must be followed when handling beverages or consumable goods. Other duties may be assigned.

Requirements

• Proficiency with POS systems and cash-handling procedures, or the ability to learn them.
• Ability to lift, push, pull, or move up to 50 pounds.

Nice To Haves

• 1–2 years of retail experience preferred.

Responsibilities

• Support daily opening and closing procedures as assigned.
• Greet customers and provide helpful, courteous assistance throughout the store.
• Answer product questions, offer recommendations, and highlight promotions or upsell as appropriate.
• Help customers locate merchandise and resolve concerns to improve guest satisfaction.
• Maintain a welcoming, positive environment and ensure customers feel supported.
• Provide prompt, friendly register service and a smooth checkout experience.
• Operate the POS system to process purchases, returns, exchanges, and refunds accurately.
• Handle cash, card, and digital payments in accordance with cash-handling and loss-prevention policies.
• Keep the checkout area clean and organized, including restocking bags, receipt paper, and supplies.
• Maintain a clean, sanitized, and organized store, including floors, counters, and equipment.
• Follow food safety, sanitation, and health regulations, especially when handling beverages or consumable goods.
• Assist with inventory counts and communicate shortages, discrepancies, or overstock issues to supervisors.
• Stock, rotate, and replenish merchandise on shelves, in coolers and freezers, and on promotional displays.
• Ensure products are properly labeled, priced, faced, and supported by accurate signage.
• Set up and maintain seasonal and promotional displays according to company guidelines.
• Remove expired, damaged, or out-of-date products.
• Perform other duties as assigned.

Benefits

• Medical, dental, and vision coverage
• Paid vacation, sick, and personal time
• Paid holidays
• 401(k) with company match
• Daily Pay access
• Pregnancy, parental leave, and adoption assistance
• Wellness programs
• Flexible spending accounts
• Tuition assistance
• Military leave
• Employee Assistance Program
• Life, disability, accident, critical illness, and hospital insurance
• Pet insurance
• Loyalty program discounts on hotels, cruises, resorts, restaurants, entertainment, and more
• Low-cost gym membership
• David A. Siegel Legacy Scholarship for an eligible dependent of a current team member
• Career growth and advancement opportunities
• Community involvement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed