Retail Associate (PT)

Red Wing Shoe Company•Phoenix, AZ
•$15 - $21•Onsite

About The Position

The Retail Associate promotes and supports Red Wing Shoe Company’s brand image through professional selling, customer loyalty, and long-lasting customer relationships. The role guides customers through the Ultimate Fit Experience, sells premium products, recommends accessories, and provides conscientious customer service. It also supports daily retail store operations and maintains product knowledge, sales-floor presentation, signage, housekeeping, and safety standards.

Requirements

  • High school diploma, GED, or equivalent work experience.
  • Must be age 18 or older within 30 days of application.
  • 1–2 years of relevant experience.
  • Results oriented.
  • Effective written and verbal communication.
  • Computer utilization skills.

Nice To Haves

  • Thorough knowledge of Red Wing Shoe Company’s mission, values, and organizational structure.
  • Profit and loss knowledge.
  • Curiosity, passion for new ideas, and an interest in driving growth.
  • Problem-solving skills.
  • Retail footwear knowledge.

Responsibilities

  • Guide each customer through Red Wing Shoe Company’s Ultimate Fit Experience.
  • Recommend appropriate accessories and educate customers about their benefits.
  • Generate industrial sales leads.
  • Achieve and exceed daily productivity and sales goals.
  • Maintain the sales-floor presentation, store signage, and housekeeping standards.
  • Maintain product knowledge and proficiency in technical and operating standards through continuous learning.
  • Follow organizational standards and legal regulations to maintain a safe and healthy work environment.
  • Provide direct support in the daily operations of the retail store.
  • Maintain knowledge of the company’s electronic communication software to obtain necessary information.
  • Establish, follow, and enforce organization quality-system standards to maintain quality service.
  • Uphold Red Wing Shoe Company’s core values and policies.
  • Perform additional duties as required.
  • Build collaborative relationships with people the employee works or interacts with.

Benefits

  • 401(k) match.
  • Employee discounts.
  • Free employee assistance program services.
  • Financial planning assistance.
  • Well-being coaching.
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