Hotel 1928 Retail Associate

Schulte Hospitality Group•Waco, TX

About The Position

Collegiate Hotel Group is seeking a dynamic, service-oriented Retail Associate for its Hotel 1928 property. The role supports a welcoming retail experience by assisting customers, processing sales, maintaining merchandise and store presentation, and working with colleagues to meet sales and customer-satisfaction goals. The position is tipped eligible. Specific compensation and benefit details will be discussed during the interview process. The employer describes an inclusive, employee-focused workplace with opportunities for development and career growth, a flexible work environment, and a range of employee perks and benefits. The hiring process may include a phone interview, interviews with managers, a drug screen, background and reference checks, and a potential employment assessment.

Requirements

  • Basic knowledge of retail sales principles and customer-service practices.
  • Strong communication and interpersonal skills.
  • Ability to operate a cash register and accurately handle transactions.
  • Knowledge of point-of-sale systems and basic computer use.
  • Ability to work in a fast-paced environment and multitask effectively.
  • Strong problem-solving skills and attention to detail.
  • Ability to stand for extended periods and lift up to an unspecified weight; the posting gives 25–50 lbs as an example placeholder ([X] lbs).
  • Team-oriented attitude and willingness to learn.
  • Ability to follow directions and store procedures accurately.
  • Flexibility to work a variety of shifts, including evenings, weekends, and holidays.

Nice To Haves

  • High school diploma or equivalent (GED) preferred.
  • Additional training in retail, customer service, or sales is a plus but is not required.

Responsibilities

  • Greet customers in a friendly and professional manner.
  • Help customers locate products and answer product-related questions.
  • Operate cash registers, accurately handle transactions, and process payments.
  • Keep the sales floor clean, organized, and visually appealing.
  • Stock shelves, replenish merchandise, and monitor inventory levels.
  • Assist with receiving and unpacking deliveries.
  • Promote sales, special offers, and loyalty programs.
  • Handle customer complaints or direct customers to the appropriate manager.
  • Follow store opening, closing, and security procedures.
  • Collaborate with team members to meet sales goals and customer-satisfaction targets.

Benefits

  • Daily Pay: work today and get paid today.
  • Free telemedicine and virtual mental health care access for all associates starting day one.
  • Multiple health insurance and life insurance options.
  • 401(k) plan with company match.
  • Paid parental leave.
  • Paid time off for eligible associates in accordance with the company policy.
  • Holiday pay.
  • Pet insurance.
  • Employee Assistance Program.
  • Schulte Savings Marketplace discounts on event tickets, electronics, gym memberships, and more.
  • Flexible work environment and opportunities for career growth.
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