Hotel 1928 Retail Associate

Schulte Companies•Waco, TX

About The Position

Collegiate Hotel Group is seeking a dynamic, service-oriented Retail Associate for Hotel 1928. The role supports customers by providing friendly service, helping them find products, answering product questions, and processing purchases. The associate helps maintain an organized sales floor, replenish merchandise, assist with deliveries, promote offers and loyalty programs, and follow store opening, closing, and security procedures. The position is tipped eligible. Specific compensation and benefit details will be discussed during the interview process. The company describes its culture as hospitality-focused, inclusive, employee-focused, and invested in associate development and career growth. Schulte Hospitality Group operates more than 200 locations across 38 states and 3 countries.

Requirements

High school diploma or equivalent (GED) preferred.
Basic knowledge of retail sales principles and customer service practices.
Strong communication and interpersonal skills.
Ability to operate a cash register and handle transactions accurately.
Knowledge of point-of-sale (POS) systems and basic computer use.
Ability to work in a fast-paced environment and multitask effectively.
Strong problem-solving skills and attention to detail.
Ability to stand for extended periods and lift up to an unspecified weight; the posting gives 25–50 lbs only as an example.
Team player with a positive attitude and willingness to learn.
Ability to follow directions and store procedures accurately.
Flexibility to work a variety of shifts, including evenings, weekends, and holidays.

Nice To Haves

Additional training in retail, customer service, or sales is a plus but not required.

Responsibilities

Greet customers in a friendly and professional manner.
Help customers locate products and answer product-related questions.
Operate cash registers, handle transactions, and process payments accurately.
Maintain a clean, organized, and visually appealing sales floor.
Stock shelves, replenish merchandise, and monitor inventory levels.
Assist with receiving and unpacking deliveries.
Promote sales, special offers, and loyalty programs to customers.
Handle customer complaints or direct customers to the appropriate manager.
Follow store procedures for opening, closing, and security.
Collaborate with team members to meet sales goals and customer satisfaction targets.

Benefits

Daily Pay access, with the option to get paid today for work today.
Free telemedicine and virtual mental health care access for all associates starting on day one.
Multiple health insurance and life insurance options.
401(k) plan with company match.
Paid parental leave.
Paid time off for eligible associates in accordance with company policy.
Holiday pay.
Pet insurance.
Employee assistance program.
Discounts through Schulte Savings Marketplace on event tickets, electronics, gym memberships, and more.
Flexible work environment and opportunities for career growth.