Retail Associate - Highway 93 Travel Center - PT All Shifts

Coop Shared Services • Jerome, ID

1d • Onsite

About The Position

The Retail Associate is responsible for billing and payment functions while providing strong customer service. The role requires following company standard operating procedures and completing assigned tasks with concentration and dedication. Associates acknowledge customers, employees, and vendors; assist customers with purchases and returns; clean, organize, and stock shelves; answer multiple phone lines; and help other employees. Other duties may be assigned. Tier II training is required, and the employee must be willing to become propane certified upon hire.

The listed shifts are morning (5 a.m. to 1 p.m.), evening (2 p.m. to 10 p.m.), and graveyard (9 p.m. to 5 a.m.). The schedule is varied, with an average of seven work hours per day. The work environment is approximately 30% outside and 70% inside, with normal temperature, humidity, and atmospheric conditions; hazards include propane and gasoline. Physical requirements vary with the duties being performed. The typical workday includes sitting, standing, and walking, with position or activity varying for comfort based on the daily assignment.

Requirements

• High school diploma or GED preferred.
• Previous customer service experience preferred.
• Willingness to become propane certified upon hire.
• Ability to multitask and prioritize tasks according to their importance.
• Ability to communicate using proper telephone etiquette with customers, employees, and vendors.
• Strong team-player focus in interactions.
• Ability to handle money, give change, and record multiple transactions efficiently and accurately.
• Professional and positive image.
• Ability to perform physical activities that may include bending, jumping, squatting, kneeling, climbing or balancing, pushing or pulling, reaching above shoulder level, and lifting from high or low positions; requirements depend on the duties being performed.

Nice To Haves

• High school diploma or GED.
• Previous customer service experience.

Responsibilities

• Complete billing and payment-related functions.
• Acknowledge customers, employees, and vendors in a friendly and appropriate manner.
• Assist customers with transactions for purchases and returns of goods and services.
• Clean, organize, and stock shelves in a timely manner.
• Answer multiple phone lines using proper telephone etiquette.
• Assist other employees.
• Perform other duties as assigned.
• Complete required Tier II training.
• Become propane certified upon hire.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED