Retail Associate - Highway 93 Travel Center - Full-time Days

Coop Shared Services • Jerome, ID

1d

About The Position

The Retail Associate is responsible for billing and payment functions while providing strong customer service. The employee is expected to perform required tasks with concentration and dedication and to know the company’s standard operating procedures. The position requires Tier II training and includes serving customers, handling sales and returns, maintaining merchandise, answering phone lines, and assisting coworkers. The listed hours are 10 a.m. to 6 p.m.; the job information also describes the shift as varied.

Requirements

• High school diploma or GED preferred.
• Previous customer service experience preferred.
• Must be willing to become propane certified upon hire.
• Ability to multitask and prioritize tasks according to importance.
• Ability to communicate using proper telephone etiquette with customers, employees, and vendors.
• Strong team-player focus in interactions.
• Ability to handle money, give change, and record multiple transactions accurately and efficiently.
• Must exhibit a professional and positive image.

Nice To Haves

• High school diploma or GED.
• Previous customer service experience.

Responsibilities

• Complete billing and payment-related functions.
• Acknowledge customers, employees, and vendors in a friendly and appropriate manner.
• Assist customers with purchases and returns of goods and services.
• Clean, organize, and stock shelves in a timely manner.
• Answer multiple phone lines.
• Assist other employees.
• Perform other duties as assigned.
• Follow the company’s standard operating procedures.
• Obtain Tier II training.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED