Full-Time Center Associate

The UPS Store #2231 • Gainesville, FL

6h

About The Position

The Center Associate provides customer service to retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding and laminating equipment, and point-of-sale devices. The role involves advising customers about products, services, and best-value options, providing accurate information, and applying industry best practices.

The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and helpful demeanor, and a professional appearance. The candidate should learn quickly and make an effort to learn all aspects of the business in the shortest possible time.

Requirements

• High school diploma or GED required.
• Strong computer skills, including Microsoft Office and Adobe Suites.
• Outstanding phone skills.
• Strong verbal and written communication skills, including spelling and math.
• Prompt, reliable, and responsible.
• Able to lift 40+ pounds.
• Friendly and genuinely helpful demeanor and professional appearance.
• Fast learner who makes an effort to learn all aspects of the business quickly.

Nice To Haves

• Previous retail sales experience.
• Strong internet skills.

Responsibilities

• Delivers outstanding customer service to walk-in customers and telephone inquiries.
• Practices good listening skills with customers, UPS Store team members, and leadership.
• Takes ownership of customers' shipping needs and offers viable solutions.
• Learns product and service offerings, alternative solutions, and industry trends.
• Operates equipment, software, and devices expertly and is willing to teach others.
• Maintains a clean, organized, and safe working environment.
• Performs other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED