Order Center Associate | Full Time

Bachman's Inc.•Minneapolis, MN

5d•$17 - $17•Onsite

About The Position

Bachman’s is committed to creating a caring environment while inspiring a passion for bringing beauty to life. Are you passionate about customer service and creating positive customer experiences? Join Bachman’s as an Order Center Associate, where you’ll combine your order entry, sales, and problem-solving skills to help customers with their orders and service needs. You’ll alternate between processing customer orders and resolving service inquiries through phone and email, ensuring every interaction is handled with care, accuracy, and a commitment to excellent service.

Requirements

Strong data entry and computer skills
Excellent phone manners
Ability to prioritize
Strong follow through
Detail oriented
Solid verbal and written communication skills
Strong selling skills
Able to sit, be on the phone and on the computer for the majority of the day

Nice To Haves

Plant and flower material knowledge preferred

Responsibilities

Assisting customers with placing incoming orders
Assisting other florists with orders coming into and out of our systems
Answering calls from customers and stores pertaining to products, events, workshops, and deliveries
Handling customer comments and complaints