Retail - Associate - Seasonal

SSA Group, LLC • Oakland, CA

1d • $21

About The Position

SSA is hiring a seasonal Retail Associate for its Glowfari season. The role primarily involves evening shifts, generally from 4:00 PM to 9:30 PM, from November through January. The associate provides efficient guest service, supports retail sales and merchandising, maintains stock and a clean, organized work area, and follows company and client guidelines, including sustainability and conservation efforts. The position also supports inclusive team practices and community engagement. Previous experience is not required, and applicants of all education backgrounds are eligible.

Requirements

• Strong interpersonal and communication skills.
• Ability to work in a team and independently, with flexibility in a fast-paced environment.
• Ability to understand and follow written and verbal instructions.
• Basic computer skills, including familiarity with POS systems and Excel.
• Physical ability to stand for extended periods and lift, move, and handle boxes weighing 10–35 pounds as needed.
• Availability to work varied hours and days, including nights, weekends, and holidays, as needed.

Responsibilities

• Fulfill guests’ needs quickly and efficiently.
• Notify retail leadership promptly when item quantities are low or guests make special requests; work with the warehouse team to pull and replenish items as needed.
• Relay relevant customer comments to a supervisor.
• Maintain a clean, safe, and organized work environment and uphold company policies and procedures.
• Perform SSA EXTRA Guest Service steps to provide memorable experiences for guests and clients.
• Check and restock counter supplies, floor displays, stands, and cabinets neatly, accurately, and promptly.
• Clean tables, chairs, and equipment as needed, and keep service areas free of debris.
• Maintain a balanced cash drawer when assigned.
• Merchandise products to maximize sales and increase sales through promotions or suggestive selling.
• Support the unit in following company and client sustainability and conservation guidelines, and help teach unit staff about these efforts as appropriate.
• Support community efforts through hiring, engagement activities, and opportunities to give back.
• Promote an inclusive and supportive approach within the brand team and help remove barriers while empowering team members’ growth and opportunities.
• Perform other related duties and tasks as assigned.

Benefits

• Eligible for overtime pay.
• On-demand access to a portion of earned wages before payday.
• Meal plan and employee discounts at applicable locations.
• 401(k) program with a 15% company match, subject to eligibility requirements.
• Tuition discount through a partner college.
• Up to 8 hours of bereavement leave.
• Holiday pay at 1.5 times the regular rate for hours worked on Christmas Day and Thanksgiving Day.
• Paid sick leave in accordance with applicable state and local laws.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed