Retail Associate (Part Time) - Walnut Creek Dr. Carmel, IN

Goodwill of Central & Southern Indiana•Carmel, IN

6d•Onsite

About The Position

The Retail Associate assists the store management team in meeting site operational goals by working in various capacities within the retail location. Depending on the store’s needs, the associate may learn and perform cashier, textiles or wares production, donation door attendant, eCommerce production, e-Books production, and rack or cart runner duties. The role involves serving customers, processing and merchandising products, sorting and preparing donations, keeping work areas organized, and meeting production and shipping targets. The posting lists the position as part-time at $14 per hour in Carmel, Indiana.

Requirements

No degree or credentials are required.
Customer focus: relate to customers impartially and effectively, build customer satisfaction, and provide excellent service to internal and external customers.
Teamwork: work effectively with others and contribute to team or project outputs.
Ethical conduct: follow procedures and protocols, including password confidentiality, logging on and off, and Goodwill values.
Attention to detail, quality, and safety awareness.
Time management: manage one's own time and the time of others effectively.
Ability to perform the physical demands described in the posting, including spending more than eight hours sitting, standing, walking, stooping, kneeling, and crouching; using hands to grasp, carry, feel, or touch products and machinery; and moving and lifting 10–50 pounds.
Ability to manage frequent exposure to moderate noise and temperature variations.

Nice To Haves

Familiarity with computers and relevant software, including basic computer and Internet navigation.
Effective oral, written, visual, and non-verbal communication and listening skills.
Mathematical aptitude for solving everyday problems.
Critical thinking and judgment to evaluate alternative solutions, conclusions, or approaches.

Responsibilities

Ring up customer orders, maintain a balanced cash drawer, and follow cash-handling procedures.
Provide general information about Goodwill programs and direct higher-level questions to the appropriate associate or manager.
Maintain sales-floor cleanliness by purging, sizing, running racks, and merchandising.
Sort textiles and wares for quality and value; clean items as needed; barb, tag, and hang merchandise.
Produce 100 wares items per hour or 85 textile items per hour according to Goodwill pricing standards, and update the daily production tracking sheet.
Accept customer donations and keep the donation door clean and clear.
Sort donated products quickly and accurately and distribute them to the appropriate areas.
Keep the backroom clean and organized, with boxes labeled and items stored appropriately.
Load and unload trucks as needed and use equipment such as pallet jacks, double stackers, floor scrubbers, and hydraulic lifts.
Identify valuable items for ClickGoodwill, monitor market values on eBay and other online shopping sites, tag and itemize merchandise, and educate the team about high-ticket eCommerce items.
Pack curated products onto pallets, wrap them, and ship totes to ClickGoodwill in accordance with the store’s weekly tote budget.
Scan books and determine whether to send them to ClickGoodwill or display them in the store; print inventory sheets and pack, seal, and ship totes.
Identify top-selling books and maintain a clean, organized, effective in-store display.
Check racks and carts for quality and value; size and merchandise items; purge and maintain the sales floor; put away carts and stock shelves.
Run one textile rack or wares cart every 15 minutes and update the daily production tracking sheet.

Benefits

Full-time employees, including those who eventually move to full-time status, may participate in a comprehensive benefits program.
Continuing education and leadership development.
Tuition reimbursement.
Discount programs, including a 20% discount at Goodwill retail stores immediately upon hire.
Comprehensive health plan.
Paid time off and paid holidays.
Sabbatical and parental leaves.
Life, dental, and vision insurance.
Short- and long-term disability plans.
Preventive health and wellness program.
Section 125 pretax health spending account, dependent care spending account, and premiums.
Retirement planning options with a company match.
Mental health support services, including up to 15 free counseling sessions for employees and family members.
On-site nurse health coaching services.
Daily pay options.