Retail Associate (Part Time) - Walnut Creek Dr. Carmel, IN

Goodwill of Central and Southern Indiana•Carmel, IN

5d•Onsite

About The Position

The Retail Associate supports store management in meeting operational goals and may work in a variety of roles within the retail location: Cashier, Textiles or Wares Producer, Donation Door Attendant, eCommerce Producer, e-Books Producer, and Rack or Cart Runner. Depending on the assignment, duties include processing customer purchases and handling cash; answering general questions about Goodwill programs; sorting, pricing, tagging, and merchandising products; accepting and sorting donations; identifying items for online sales; preparing and shipping inventory; and maintaining clean, organized sales-floor and backroom areas. Some roles involve production targets and tracking daily output. This position is part-time and pays $14 per hour. It is located at 10491 Walnut Creek Dr., Carmel, IN 46032. No degree or credentials are required. Reasonable accommodations may be made to enable people with disabilities to perform essential job functions.

Requirements

No degree or credentials are required.
Customer focus and the ability to provide excellent service to internal and external customers.
Ability to work well with others and contribute to team outcomes.
Ethical conduct and adherence to procedures, protocols, confidentiality, and Goodwill values.
Attention to detail, quality, and safety awareness.
Effective time management.
Ability to perform the physical duties described, including spending more than eight hours sitting, standing, walking, stooping, kneeling, and crouching; using hands to grasp, carry, feel, or touch products and machinery; and moving and lifting 10–50 pounds.
Ability to manage frequent exposure to moderate noise and temperature variations.

Nice To Haves

Familiarity with computers and relevant software, including basic computer and Internet navigation.
Effective oral, written, visual, and non-verbal communication, listening, and information-delivery skills.
Mathematical aptitude for solving everyday problems.
Critical-thinking skills, including judgment and reasoning to evaluate alternatives and approaches.

Responsibilities

Cashier: Ring up customer orders, maintain a balanced drawer, and follow cash-handling procedures and protocols.
Provide general information about Goodwill programs, answer customer questions, and direct higher-level questions to the appropriate associate or manager.
Maintain sales-floor cleanliness by purging, sizing, running racks, and merchandising.
Textiles or Wares Producer: Inspect products for quality and value, clean as needed, and tag and hang textiles or wares.
Sort textiles for quality and meet production targets of 100 wares items or 85 textile items per hour while following pricing standards and updating the daily production tracking sheet.
Accept customer donations and maintain a clean, clear donation door.
Sort donations accurately and distribute them to appropriate areas; keep the backroom clean, labeled, and organized.
Load and unload trucks as needed.
eCommerce Producer: Identify and secure valuable items for ClickGoodwill, research market value using eBay and other online shopping sites, and tag, itemize, and store items for shipment.
Educate the team about high-ticket eCommerce items and pack, wrap, and ship curated products to meet the store's weekly tote budget.
e-Books Producer: Scan books and select items for ClickGoodwill or the store; print inventory sheets and pack, seal, and ship totes.
Identify top-selling books and maintain a clean, organized, effective in-store display.
Rack and Cart Runner: Check racks and carts for quality and value, size and merchandise items, and purge the sales floor.
Maintain an orderly sales floor, put away carts, and stock shelves.
Run one textile rack or wares cart every 15 minutes and update the daily production tracking sheet.
Use equipment as required by the assigned role, including pallet jacks, conveyor belts, double stackers, floor scrubbers, and hydraulic lifts.
Follow Goodwill procedures and protocols, including password confidentiality and logging on and off.

Benefits

Full-time employees, including employees who eventually move to full-time status, may participate in a comprehensive benefits program.
Continuing education and leadership development.
Tuition reimbursement.
Discount programs, including a 20% discount at Goodwill retail stores immediately upon hire.
Comprehensive health plan.
Paid time off and paid holidays.
Sabbatical and parental leaves.
Life, dental, and vision insurance.
Short- and long-term disability plans.
Preventive health and wellness program.
Section 125 pretax health spending account, dependent care spending account, and premiums.
Retirement planning options with a company match.
Free mental health support services, with up to 15 free counseling sessions for employees and family members.
Free nurse health coaching services on-site.
Daily pay options.