Retail Sales Associate, Walnut Creek Broadway Plaza - Part Time
About The Position
As a Retail Selling Colleague, you combine results-focused selling with genuine hospitality to create standout shopping experiences. You learn about customer needs, offer personalized recommendations, and connect customers with appropriate products and services. Through warmth, product knowledge, and a personal approach on the sales floor or in fitting rooms, you build trust, meet sales targets, and inspire customer loyalty. You also help maintain a clean, organized, and inviting shopping space. Colleagues prepare for the day by reviewing sales goals, learning about new arrivals and top-selling items, and staying informed about trends and promotions. They engage customers in friendly, personal conversations; maintain the sales floor and fitting rooms; update signs and pricing; support merchandise moves; share loyalty program benefits; and finish each interaction with helpful service and a sincere thank-you. Teamwork, continuous improvement, and delivering individual and store results are central to the role. This is a part-time role. Part-time colleagues are typically scheduled 12–24 hours per week. Schedules include weekend shifts, and hours depend on business needs and colleague availability.
Requirements
- Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Ability to understand and communicate effectively with customers, co-workers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Comfort communicating and collaborating with customers and colleagues.
- Willingness to meet daily sales goal challenges.
- Enjoyment of meeting people, learning about them, and sharing information.
- Resourcefulness, eagerness to start a new venture, and ability to adapt to changing priorities.
- Ability to work independently and contribute to team dynamics.
- Comfort using electronic devices.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours and lift at least 25 pounds.
- Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
Responsibilities
- Deliver results-focused selling and genuine hospitality to create standout customer shopping experiences.
- Understand customer needs and provide personalized recommendations, product information, and connections to products and services.
- Engage customers in friendly, personal conversations and build customer relationships and loyalty.
- Work toward daily sales goals and achieve individual and store results.
- Review sales goals, learn about new arrivals and top-selling items, and stay current on trends and promotions.
- Keep the sales floor and fitting rooms clean, organized, recovered, and ready for customers.
- Update signs and pricing and support merchandise moves as needed.
- Share loyalty program benefits, ensure customers have what they need, and provide a sincere, helpful checkout and closing experience.
- Collaborate with colleagues and support one another in serving customers and communities.
- Use handheld equipment, cash registers, computers, and other technology to perform job functions and process register transactions.
Benefits
- Competitive pay
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
