Seasonal Retail Fragrances Sales Associate, Walnut Creek Broadway Plaza
About The Position
As a Seasonal Fragrance Sales Support colleague, you help create a warm, inviting experience in Macy’s fragrance department. You maintain a beautifully merchandised, fully stocked space while supporting the sales team on the floor and behind the scenes. Tasks include preparing products, restocking displays, and assisting with transactions. The role combines customer service and sales-floor support, anticipating team needs and keeping the department ready for customers during the busy season. Seasonal colleagues are typically scheduled 10–20 hours per week, depending on business needs and colleague availability. The role requires flexible availability, including days, evenings, weekends, and holidays. It involves frequent customer and colleague interaction, use of store technology, and physical activity including standing, moving, lifting, and reaching.
Requirements
- Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Ability to understand and communicate effectively with customers, co-workers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Comfort communicating and collaborating with customers and colleagues.
- Ability to meet daily sales goal challenges.
- Enjoy meeting people, learning about them, and sharing information.
- Resourcefulness and adaptability to changing priorities; ability to work independently and as part of a team.
- Ability to talk, lift, move, stand, and reach with arms and hands; stand for at least two consecutive hours; and lift at least 25 pounds.
- Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology needed for job functions, including handheld equipment and cash registers.
Responsibilities
- Maintain a clean, organized, fully stocked, and shoppable fragrance sales floor.
- Greet customers, create friendly and personal conversations, and build customer relationships.
- Prepare products, restock displays, and merchandise new receipts.
- Process damages, testers, and selected merchandise for return to vendors.
- Update signs and pricing and support merchandise moves.
- Assist with transactions and use a cash register and handheld equipment.
- Share loyalty program benefits and provide a sincere, helpful customer send-off.
- Review sales goals, learn about new arrivals, top-selling items, trends, and promotions.
- Support colleagues with honesty, care, and collaboration and work toward sales goals and store results.
Benefits
- Competitive pay and benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
