Full-Time Uniqlo Retail Associate - SOHO

UNIQLO • New York, NY

1d

About The Position

The Sales Associate is the customer service specialist of the store, responsible for exceeding customer expectations by listening to customer needs, identifying products that meet those needs, providing detailed product information, and closing sales. The role also supports store operations, merchandising, shipment processing, and management as needed.

Full-time employees average 32 or more hours per week, depending on business seasonality. Availability restrictions are limited to three days, with no more than one restriction permitted Friday through Sunday; at least one restriction must be time-based. Religious exemptions will be considered. Full-time employees may have only two days off per week and must be available for at least a five-day workweek.

Starting pay is $18.50 per hour. Promotion opportunities are available every three months based on individual performance. The company states its commitment to equal pay and equal employment opportunity.

Requirements

• Must be at least 18 years old.
• High school diploma or GED.
• Strong communication skills.
• Ability to calculate figures and amounts, including discounts and percentages.
• Ability to work a flexible schedule that meets business needs, including weeknight evenings and weekends.
• Ability to stand for long periods, read computer terminals, and push, pull, or move objects weighing at least 25 pounds.
• Ability to maneuver effectively around the sales floor and stockroom and perform repetitive bending, prolonged standing, twisting, stooping, squatting, and climbing.
• For the full-time schedule: average 32 or more hours per week based on business seasonality; availability restrictions limited to three days, with only one restriction permitted Friday through Sunday; at least one restriction must be time-based; availability for a minimum five-day workweek; and no more than two days off per week.

Responsibilities

• Meet and exceed sales goals.
• Maintain brand and operational standards, including visual presentation and cleanliness.
• Address customer needs and exceed expectations by following UNIQLO service standards and Fundamental Principles, including saying the six standard phrases.
• Understand fitting room standards and assist as needed.
• Act as cashier when required, following cashier protocol.
• Process shipments and ensure merchandise is represented on the sales floor in a full size run.
• Assist management in identifying and resolving store issues.
• Provide customers with product and brand knowledge.
• Follow company policies and procedures and notify management of infractions.
• Assist with special projects as assigned by management.

Benefits

• Competitive compensation starting at $18.50 per hour.
• Promotion opportunities every three months based on individual performance.
• Career advancement opportunities for team members who consistently deliver strong results.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED