Retail Associate - Donation & Sales Floor
About The Position
The Retail Associate supports daily operations at Goodwill Industries of the Chesapeake’s Fells Point Retail Store while helping advance programs that benefit the local community. The role includes customer service, donation support, merchandise production, and sales floor assistance, combining active work with community impact. This is a full-time position requiring weekend availability on Saturdays and Sundays, with flexible shifts that may include evenings and holidays. Reliable transportation is required for each scheduled shift. Some locations may require forklift operation; certification will be provided if needed within 30 days of hire. The employee must be able to read clothing tags and labels in English. The work involves frequent lifting, standing, walking, bending, reaching, and hand use, in a medium physical demand environment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Requirements
- Ability to follow instructions and work with frequent interruptions.
- Strong communication and teamwork skills.
- Dependable, adaptable, and service-oriented.
- Must be able to read clothing tags and labels in English.
- Reliable transportation for each scheduled shift.
- Ability to lift up to 50 lbs, with frequent lifting up to 25 lbs.
- Ability to stand, walk, bend, reach, and use hands throughout the shift.
- Weekend availability on Saturday and Sunday is required.
- Ability to work flexible shifts, including evenings and holidays.
Nice To Haves
- High school diploma or equivalent preferred.
- Customer service, retail, or material handling experience preferred.
Responsibilities
- Greet and assist customers and donors in a professional, friendly manner.
- Help donors unload items, issue donation receipts, and maintain accurate records.
- Support merchandise production by sorting, pricing, and tagging goods.
- Stock and maintain organized sales floor and backroom areas.
- Operate a cash register and POS system accurately.
- Assist with daily opening, closing, and recovery tasks.
- Support fundraising initiatives and uphold Goodwill’s mission.
- Follow safety, cleanliness, and housekeeping standards.
Benefits
- Competitive pay
- Growth opportunities
- Opportunity to support programs that strengthen the local community
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
