Retail Associate - Donation & Sales Floor

GOODWILL IND OF THE CHESAPEAKE INC•Elkton, MD

About The Position

The Retail Associate at Goodwill Industries of the Chesapeake supports daily store operations and helps advance programs that benefit the local community. The role includes customer service, donation support, merchandise production, and sales floor assistance. The position is full-time at the Elkton Retail Store and pays $16.00 per hour. Weekend availability on Saturday and Sunday is required. Shifts may be flexible and include evenings and holidays, and reliable transportation is required for each scheduled shift. Some locations may require forklift operation; certification will be provided if needed within 30 days of hire.

Requirements

Ability to follow instructions and work with frequent interruptions.
Strong communication and teamwork skills.
Dependable, adaptable, and service-oriented.
Must be able to read clothing tags and labels in English.
Ability to lift up to 50 lbs, with frequent lifting up to 25 lbs.
Ability to stand, walk, bend, reach, and use hands throughout the shift.
Weekend availability on Saturday and Sunday is required.
Ability to work flexible shifts, including evenings and holidays.
Reliable transportation for each scheduled shift.

Nice To Haves

High school diploma or equivalent preferred.
Customer service, retail, or material handling experience preferred.

Responsibilities

Greet and assist customers and donors in a professional, friendly manner.
Help donors unload items, issue donation receipts, and maintain accurate records.
Sort, price, and tag goods to support merchandise production.
Stock and maintain organized sales floor and backroom areas.
Operate a cash register and POS system accurately.
Assist with daily opening, closing, and recovery tasks.
Support fundraising initiatives and uphold Goodwill’s mission.
Follow safety, cleanliness, and housekeeping standards.