Retail Associate - Donation & Sales Floor
About The Position
The Retail Associate supports daily store operations at Goodwill Industries of the Chesapeake while helping advance programs that benefit the local community. The role includes customer service, donation support, merchandise production, and sales floor assistance. It combines active work with meaningful community impact. The position is part-time at the Ellicott City Retail Store and pays $16.00 per hour. Weekend availability on Saturday and Sunday is required. Shifts may be flexible and include evenings and holidays. Reliable transportation is required for each scheduled shift. Some locations may require forklift operation; certification will be provided if needed within 30 days of hire. The associate must be able to read clothing tags and labels in English. The work has medium physical demands and includes lifting up to 50 pounds, with frequent lifting up to 25 pounds, as well as standing, walking, bending, reaching, and using hands throughout the shift. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Requirements
- Ability to follow instructions and work with frequent interruptions.
- Strong communication and teamwork skills.
- Dependable, adaptable, and service-oriented.
- Ability to read clothing tags and labels in English.
- Reliable transportation for each scheduled shift.
- Ability to meet the physical demands described, including lifting up to 50 pounds and standing, walking, bending, reaching, and using hands throughout the shift.
Nice To Haves
- High school diploma or equivalent preferred.
- Customer service, retail, or material handling experience preferred.
- Forklift certification may be needed at some locations; certification is provided within 30 days of hire if required.
Responsibilities
- Greet and assist customers and donors in a professional, friendly manner.
- Help donors unload items, issue donation receipts, and maintain accurate records.
- Sort, price, and tag goods to support merchandise production.
- Stock and maintain organized sales floor and backroom areas.
- Operate a cash register and POS system accurately.
- Assist with daily opening, closing, and recovery tasks.
- Support fundraising initiatives and uphold Goodwill’s mission.
- Follow safety, cleanliness, and housekeeping standards.
Benefits
- Competitive pay.
- Growth opportunities.
- Opportunity to support programs that strengthen the local community.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
