Retail Associate - Donation & Sales Floor
About The Position
The Retail Associate supports daily operations at Goodwill Industries of the Chesapeake’s Towson Retail Store through customer service, donation support, and sales floor assistance. This full-time role combines active retail work with support for programs that benefit the local community. The position requires weekend availability, flexibility to work shifts that may include evenings and holidays, and reliable transportation for each scheduled shift. Some locations may require forklift operation; certification will be provided if needed within 30 days of hire. The associate must be able to read clothing tags and labels in English. The work has medium physical demands, including standing, walking, bending, reaching, using hands throughout the shift, and lifting up to 50 pounds (with frequent lifting up to 25 pounds). Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Requirements
- Ability to follow instructions and work with frequent interruptions.
- Strong communication and teamwork skills.
- Dependable, adaptable, and service-oriented.
- Must be able to read clothing tags and labels in English.
- Weekend availability on Saturday and Sunday is required.
- Ability to work flexible shifts, including evenings and holidays.
- Reliable transportation for each scheduled shift.
- Ability to stand, walk, bend, reach, use hands throughout the shift, and lift up to 50 pounds, with frequent lifting up to 25 pounds.
Nice To Haves
- High school diploma or equivalent preferred.
- Customer service, retail, or material handling experience preferred.
- Forklift certification, if required at the location; certification can be provided within 30 days of hire.
Responsibilities
- Greet and assist customers and donors in a professional, friendly manner.
- Help donors unload items, issue donation receipts, and maintain accurate records.
- Sort, price, and tag goods to support merchandise production.
- Stock and maintain organized sales floor and backroom areas.
- Operate a cash register and POS system accurately.
- Assist with daily opening, closing, and recovery tasks.
- Support fundraising initiatives and uphold Goodwill’s mission.
- Follow safety, cleanliness, and housekeeping standards.
Benefits
- Competitive pay.
- Growth opportunities.
- Chance to support programs that strengthen the local community.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
