Retail Associate (PT)

Red Wing Shoe Company•Burbank, CA

1d•Onsite

About The Position

The Retail Associate promotes and supports the Red Wing brand through professional selling, customer loyalty, and lasting customer relationships. The role delivers the Red Wing Shoe Company Ultimate Fit Experience (UFX), sells premium products, and provides attentive customer service. It also supports daily retail store operations and maintains a safe, clean, and well-presented store environment.

Requirements

High school diploma/GED or equivalent work experience.
1–2 years of relevant experience.
Results-oriented.
Effective written and verbal communication skills.
Computer utilization skills.
Ability to lift 50 pounds; bend or squat to lace shoes; lift overhead; twist; climb a ladder; and stand for long periods.

Nice To Haves

Thorough knowledge of Red Wing Shoe Company’s mission, values, and organizational structure.
Profit and loss knowledge.
Curiosity and passion for new ideas, with an interest in driving growth.
Problem-solving skills.
Retail footwear knowledge.

Responsibilities

Guide customers through the Ultimate Fit Experience.
Recommend appropriate accessories and explain their benefits.
Generate industrial sales leads.
Achieve and exceed daily productivity and sales goals.
Maintain the sales floor presentation, store signage, and housekeeping standards.
Maintain product knowledge and proficiency with technical and operating standards through continuous learning.
Follow organizational standards and legal regulations to maintain a safe and healthy work environment.
Provide direct support for daily retail store operations.
Maintain knowledge of the company’s electronic communication software.
Establish, follow, and enforce organizational quality system standards to maintain quality service.
Uphold Red Wing Shoe Company’s core values and policies.
Build collaborative relationships with people the employee works or interacts with.
Perform additional duties as required.
Perform housekeeping tasks, including vacuuming, mopping and waxing floors, washing windows, using disinfectant chemicals, discarding trash, maintaining recycling, and installing and maintaining furniture, fixtures, and displays.