Retail Associate (Walker, LA)

Goodwill Industries Of Southeastern Louisiana•Walker, LA

1d•Onsite

About The Position

The Retail Associate performs general duties needed for the efficient operation of Goodwill Industries of Southeastern Louisiana retail stores. The role supports cashiering, merchandise processing and display, sales-floor replenishment, housekeeping, donor assistance, and customer service. Associates help create an inclusive shopping experience and support Goodwill’s community programs and mission. The position involves considerable physical exertion and exposure to unfit donated goods and materials. An alternate work schedule may include working at an attended donation station without prior notice.

Requirements

High school diploma or GED preferred but not required.
Prior service-industry work experience preferred but not required.
Must successfully complete Retail training.
Must interact cordially and productively with a variety of people.
Must read, write, and communicate clearly in English.
Must be able to work a flexible schedule on short notice, including days, nights, and weekends.
Must lift and carry objects up to 25 pounds frequently and 50 pounds occasionally.
Must perform repetitive hand movements when buttoning, sorting, hanging, and zipping garments.
Must tolerate prolonged standing and walking, and frequent bending, stooping, and stretching.
Must have vision corrected to within normal limits.
Must be able to function in a hectic work environment.
Must have knowledge of men’s, women’s, and children’s clothing, as well as furniture and household items.

Nice To Haves

High school diploma or GED.
Prior work experience in the service industry.

Responsibilities

Operate the cash register, receive payment for purchases, and record sales and other transactions.
Sort and hang at least 125 garments per hour while meeting a minimum quality standard of 80%.
Check, sort, and price electrical equipment and small wares, and prepare them for sales-floor display.
Transfer merchandise from the back room to the sales floor.
Leave the workstation clean and empty at the end of the shift.
Rotate store merchandise as directed by store management.
Place garments and housewares on appropriate racks and shelves and restock as needed.
Remove empty hangers from sales-floor racks and return them to the production area.
Monitor customer activity and report suspicious activity or theft to store management.
Dispose of trash and unusable merchandise, break down cardboard boxes, and place them in the recycling container.
Keep the store clean and free of hazards by vacuuming, mopping, dusting, and cleaning bathrooms.
Keep production and sales-floor aisles free of debris.
Greet donors, assist them with bringing donations into the store, and issue receipts.
Assist customers with general information.
Follow company policies and safety procedures.
Attend work regularly as scheduled.
Market Goodwill and explain its mission to the general public.
Establish and maintain effective working relationships with store personnel and motivate them to perform at their best.