Retail Associate (Covington, LA)

Goodwill Industries Of Southeastern Louisiana•Covington, LA

1d•Onsite

About The Position

The Retail Associate performs general duties necessary for the efficient operation of Goodwill Industries of Southeastern Louisiana retail stores. The role supports a positive customer experience and Goodwill’s community programs through cashiering, merchandise processing and display, sales-floor upkeep, housekeeping, and donor and customer assistance. Associates follow company policies and safety procedures and attend work regularly as scheduled. Work may include an alternate schedule at an attended donation station with no prior notice.

Requirements

High school diploma or GED preferred but not required.
Prior service-industry work experience preferred but not required.
Must successfully complete Retail training.
Able to interact cordially and productively with a variety of people.
Able to read, write, and communicate clearly in English.
Able to work a flexible schedule on short notice, including days, nights, and weekends.
Able to lift and carry objects up to 25 pounds frequently and 50 pounds occasionally.
Able to perform repetitive hand movements when buttoning, sorting, hanging, and zipping garments.
Able to stand and walk for prolonged periods and frequently bend, stoop, and stretch.
Vision corrected to within normal limits.
Able to function in a hectic work environment.
Knowledge of men’s, women’s, and children’s clothing, as well as furniture and household items.

Nice To Haves

High school diploma or GED.
Prior work experience in the service industry.

Responsibilities

Operate the cash register, receive payment for purchases, and record sales and other transactions.
Sort and hang at least 125 garments per hour while meeting a minimum quality standard of 80%.
Check, sort, and price electrical equipment and small wares and prepare items for sales-floor display.
Transfer merchandise from the back room to the sales floor.
Leave the workstation clean and empty at the end of the shift.
Rotate store merchandise as directed by store management.
Place garments, housewares, and other goods on appropriate racks and shelves and restock as needed.
Remove empty hangers from sales-floor racks and return them to the production area.
Monitor customer activity and report suspicious activity or theft to store management.
Dispose of trash and unusable merchandise in the outside dumpster and break down cardboard boxes for recycling.
Keep the store clean and free of hazards by vacuuming, mopping, dusting, and cleaning bathrooms.
Keep production and sales-floor aisles free of debris.
Greet donors, help bring donations into the store, and issue receipts.
Assist customers with general information.
Follow company policies and safety procedures and attend regularly as scheduled.
Market Goodwill and explain its mission to the general public.
Establish and maintain effective working relationships with store personnel and motivate them to perform at their best.