Production Lead (Walker, LA)

Goodwill Industries Of Southeastern Louisiana • Walker, LA

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About The Position

The Production Lead assists with day-to-day store operations and production performance to meet or exceed budget while following company standards, policies, and procedures. When assigned by the Store Manager or Production Manager, the Production Lead performs supervisory duties and may act in a supervisory capacity during scheduled work hours. The role supports production goals, donation processing, staff performance, store presentation, and safe, clean working conditions.

Requirements

• High school diploma or GED and six months of supervisory experience, or a minimum of 90 days in the service industry.
• Ability to read, write, and communicate clearly in English.
• Must successfully complete Retail training.
• Ability to interact professionally and productively with a diverse array of people.
• Ability to work a flexible schedule on short notice, including nights and weekends, and occasionally long hours.
• Ability to perform repetitive hand movements when buttoning, sorting, hanging, and zipping garments.
• Ability to stand and walk for prolonged periods and frequently bend, stoop, and stretch.
• Ability to function in a fast-paced work environment with occasional periods of high volume.

Nice To Haves

• Prior work experience in the service industry.

Responsibilities

• Help the Store Manager or Production Manager achieve or exceed monthly and annual production goals and assist with contingency plans when goals are not being met.
• Meet production guidelines of at least 110 garments per hour with a minimum quality standard of 90%.
• Ensure donated goods are properly processed and ready for the sales floor, and produce donated goods adequately in the backroom.
• Serve as a positive role model for employees and trainees in professional performance.
• Help create a positive public image of Goodwill through a clean store, attractive displays, and presentable, personable personnel.
• Maintain safe and appropriate conditions in the backroom.
• Keep the store clean and hazard-free by vacuuming, mopping, dusting, and cleaning bathrooms.
• Observe personnel and safety policies and procedures and ensure Production Associates comply with them.
• Be able to perform the duties of Production Associates.
• Attend regularly scheduled shifts as assigned by the manager.
• Establish and maintain effective working relationships with store and production personnel and motivate them to perform well.
• Market Goodwill and explain its mission to the general public.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED