Production Lead (Zachary, LA)

Goodwill Industries Of Southeastern Louisiana•Zachary, LA

1d•Onsite

About The Position

The Production Lead assists with day-to-day store operations and production performance to meet or exceed budget while complying with company standards, policies, and procedures. When assigned by the Store Manager or Production Manager, the Production Lead performs supervisory duties and may act in a supervisory capacity during scheduled work hours. The role supports production goals, donation processing, store cleanliness, safety, and the effective performance of Production Associates.

Requirements

High school diploma or GED and six months of supervisory experience, or a minimum of 90 days in the service industry.
Ability to read, write, and communicate clearly in English.
Successfully complete Retail training.
Ability to interact professionally and productively with diverse people.
Ability to market Goodwill and explain its mission to the general public.
Ability to establish and maintain effective working relationships with store and production personnel and motivate them to perform well.
Ability to work a flexible schedule at short notice, including nights and weekends, and occasionally long hours.
Ability to perform repetitive hand movements when buttoning, sorting, hanging, and zipping garments.
Ability to stand and walk for prolonged periods and frequently bend, stoop, and stretch.
Ability to function in a fast-paced work environment, including occasional high-volume periods.

Nice To Haves

Prior work experience in the service industry.

Responsibilities

Assist the Store Manager or Production Manager in meeting or exceeding monthly and annual production goals and help implement contingency plans when goals are not being met.
Meet production guidelines of at least 110 garments per hour with a minimum quality standard of 90%.
Ensure donated goods are properly processed and ready for the sales floor, and adequately produce donated goods in the backroom.
Serve as a positive professional role model for employees and trainees.
Help create a positive public image of Goodwill through a clean store, attractive displays, and presentable, personable personnel.
Maintain safe and appropriate conditions in the backroom.
Keep the store clean and free of hazards by vacuuming, mopping, dusting, and cleaning bathrooms.
Observe personnel and safety policies and procedures and ensure Production Associates comply with them.
Perform the job duties of Production Associates.
Attend regularly scheduled shifts as assigned by the manager.