Sales Associate (Part-Time) - Zachary, LA ( Zachary Plaza )

Hibbett•Zachary, LA

About The Position

The Sales Associate is responsible for providing quality customer service and driving product sales. The associate is knowledgeable about each product area or department in the store, upholds policies, procedures, and standards in the visual manual, and promotes sales and promotions. As an ambassador for the organization and brand, the associate creates a distinctive customer experience to acquire and retain long-time customers. The role focuses on outstanding customer service and promoting merchandise in the store. This is a part-time, non-exempt position in Operations at the Zachary Plaza location in Zachary, Louisiana. The Sales Associate reports to the Store Manager and has no supervisory responsibilities.

Requirements

0–2 years of customer service experience.
Excellent interpersonal and communication skills.
Ability to work in a fast-paced environment.
Self-starter with initiative to take on important tasks without being asked.
Strong attention to detail and ability to handle multiple tasks accurately.
Team player passionate about outstanding customer service and selling merchandise.

Responsibilities

Provide extraordinary customer service in accordance with the customer service manual, including assisting customers as they enter and helping multiple customers during peak periods.
Promote and sell the organization's services and merchandise.
Set goals to improve selling skills and track overall sales.
Uphold company policies, procedures, and standards in the operations, personnel, visual, and customer service manuals and company memos.
Assist with daily store operations, including work lists, cleanup lists, weekly shipments, and store maintenance.
Present merchandise to promote and sell products, using guidance in the product knowledge manual.
Meet or exceed sales targets and goals.
Identify and communicate merchandise needs, pricing concerns, and operational problems to store management.
Attend all store staff meetings and tech clinics.
Protect company assets and financial information by ensuring internal control procedures are accurate and effective and reporting potential fraud risks to management or appropriate officials.