Interim Support Lead Part Time-5126 Zachary, LA

Five Below•Zachary, LA

1d•Onsite

About The Position

The Interim Support Lead is a temporary member of the management team who helps ensure customers have an outstanding shopping experience. Reporting to the Store Manager, this role supports front-end operations, cash management, merchandising, cleanliness, safety, and sales. The Support Lead also takes on Manager on Duty responsibilities during assigned shifts, helping oversee store operations and associates. This temporary opportunity provides leadership experience and supports the business during its busiest time of year or while a management team member is on leave. The position is hourly and starts at $11.50.

Requirements

High school graduate or equivalent.
Minimum of 1 year of management experience.
Excellent verbal and written communication skills.
Ability to multitask.
Creative thinking.
Ability to maintain composure under pressure.
Ability to work a flexible schedule to meet business needs, including days, evenings, weekends, and potentially overnight shifts and travel as required.
Ability to identify and understand email and printed instructions concerning merchandise layouts, associate schedules, and standard operating procedures.
Ability to remain in a stationary, upright position for 80% of the time.
Ability to frequently move merchandise weighing up to 25 pounds and place or remove merchandise at heights of 5–10 feet.
Ability to frequently ascend and descend ladders.
Ability to frequently kneel, bend, twist, and stoop.
Ability to frequently move around the sales floor and between the sales floor and stock room.
Ability to frequently communicate and exchange accurate information with customers, managers, and coworkers in person and by telephone.

Nice To Haves

College experience preferred.

Responsibilities

Ensure crew members provide excellent customer service through personal contact with customers.
Train crew members on the B.E.S.T. customer service experience and help ensure fast, friendly checkout.
Help oversee daily activities of store associates and ensure they perform their duties effectively and provide excellent customer service.
Assist with receiving, unpacking, and organizing new stock so merchandise is placed efficiently on the sales floor.
Act as Manager on Duty when needed, taking responsibility for store operations, staff management, customer service, and urgent issues.
Manage store opening or closing procedures, including securing cash, locking doors, setting alarms, and preparing for smooth operations.
Support onboarding and ongoing associate training in store policies, product knowledge, and operational procedures.
Drive sales and control expenses by seeking ways to improve merchandising, staff performance, and customer service.
Partner with the store leadership team on merchandising procedures and World Recovery.
Perform store maintenance, including taking out garbage, sweeping, cleaning bathrooms, and maintaining the stock room.
Carry out additional responsibilities assigned by the Store Manager based on store needs.