Retail Associate (Zachary, LA)

Goodwill Industries Of Southeastern Louisiana•Zachary, LA

1d•Onsite

About The Position

The Retail Associate performs general duties necessary for the efficient operation of Goodwill Industries of Southeastern Louisiana retail stores. The role supports store operations, customer service, donations, merchandise processing and display, and store cleanliness while promoting Goodwill’s mission and creating a positive shopping experience. Work may include an alternate schedule at an attended donation station with no prior notice.

Requirements

High school diploma or GED preferred, but not required.
Prior service-industry work experience preferred, but not required.
Must successfully complete Retail training.
Ability to interact cordially and productively with a variety of people.
Ability to establish and maintain effective working relationships with store personnel and motivate them to perform well.
Ability to read, write, and communicate clearly in English.
Ability to work a flexible schedule on short notice, including days, nights, and weekends.
Ability to lift and carry up to 25 pounds frequently and 50 pounds occasionally.
Ability to perform repetitive hand movements when buttoning, sorting, hanging, and zipping garments.
Ability to stand and walk for prolonged periods and bend, stoop, and stretch frequently.
Vision corrected to within normal limits.
Ability to function in a hectic work environment.
Knowledge of men’s, women’s, and children’s clothing, as well as furniture and household items.

Nice To Haves

High school diploma or GED.
Prior work experience in the service industry.

Responsibilities

Operate the cash register, receive payments, and record sales and other transactions.
Sort and hang at least 125 garments per hour while meeting a minimum quality standard of 80%.
Check, sort, and price electrical equipment and small wares and prepare them for sales-floor display.
Transfer merchandise from the back room to the sales floor and rotate store merchandise as directed by management.
Keep the workstation clean and empty at the end of the shift.
Place garments and housewares on appropriate racks and shelves and restock as needed.
Remove empty hangers from sales-floor racks and return them to the production area.
Watch for suspicious activity or theft and report it to store management.
Dispose of trash and unusable merchandise, break down cardboard boxes, and place them in the recycling container.
Keep the store clean and hazard-free by vacuuming, mopping, dusting, cleaning bathrooms, and clearing debris from production and sales-floor aisles.
Greet donors, help bring donations into the store, and issue receipts.
Provide customers with general information.
Follow company policies and safety procedures, and attend work regularly as scheduled.
Market Goodwill and explain its mission to the public.
Complete Retail training.