Retail Associate (Mandeville, LA)

Goodwill Industries Of Southeastern Louisiana•Mandeville, LA

1d•Onsite

About The Position

The Retail Associate performs general duties necessary for the efficient operation of Goodwill Industries of Southeastern Louisiana retail stores. The role supports customers, donors, store personnel, and Goodwill’s community mission by helping maintain a positive shopping experience and preparing and displaying merchandise. Work includes cashiering; sorting, pricing, and preparing merchandise; stocking and rotating items; maintaining store cleanliness and safety; assisting donors and customers; and following company policies and safety procedures. The position requires physical exertion and may involve working at an attended donation station on an alternate schedule with no prior notice.

Requirements

High school diploma or GED preferred but not required.
Prior service-industry work experience preferred but not required.
Must successfully complete Retail training.
Able to interact cordially and productively with a variety of people.
Able to read, write, and communicate clearly in English.
Able to work a flexible schedule on short notice, including days, nights, and weekends.
Able to lift and carry up to 25 pounds frequently and 50 pounds occasionally.
Able to perform repetitive hand movements, including buttoning, sorting, hanging, and zipping garments.
Able to stand and walk for prolonged periods and bend, stoop, and stretch frequently.
Vision corrected to within normal limits.
Able to function in a hectic work environment.
Knowledge of men’s, women’s, and children’s clothing, as well as furniture and household items.

Nice To Haves

High school diploma or GED.
Prior work experience in the service industry.

Responsibilities

Operate the cash register, receive payments, and record sales and other transactions.
Sort and hang at least 125 garments per hour while meeting a minimum quality standard of 80%.
Check, sort, and price electrical equipment and small wares and prepare them for sales-floor display.
Transfer merchandise from the back room to the sales floor.
Leave the workstation clean and empty at the end of the shift.
Rotate merchandise as directed by store management.
Place garments, housewares, and other items on the appropriate racks and shelves, and restock as needed.
Remove empty hangers from sales-floor racks and return them to the production area.
Help maintain store security by monitoring customer activity and reporting suspicious activity or theft to management.
Dispose of trash and unusable merchandise, break down cardboard boxes, and place them in the recycling container.
Keep the store clean and free of hazards by vacuuming, mopping, dusting, and cleaning bathrooms.
Keep aisles in production and sales-floor areas free of debris.
Greet donors, help bring donations into the store, and issue receipts.
Provide customers with general information.
Follow company policies and safety procedures.
Attend work regularly as scheduled.
Market Goodwill and explain its mission to the general public.
Build and maintain effective working relationships with store personnel and motivate them to perform at their best.