Production Lead (Mandeville, LA)
About The Position
The Production Lead assists with day-to-day store operations and production performance to meet or exceed budget while following company standards, policies, and procedures. When assigned by the Store Manager or Production Manager, the Production Lead performs supervisory duties and may act in a supervisory capacity during scheduled work hours. The role includes processing donated goods for the sales floor, supporting production goals, maintaining a clean and safe store and backroom, and serving as a positive role model for employees and trainees. The position requires frequent physical exertion and movement in conditioned indoor temperatures, with occasional exposure to outdoor temperatures and weather. An alternate schedule may include working at an attended donation center without prior notice.
Requirements
- High school diploma or GED.
- Six months of supervisory experience or at least 90 days of service-industry experience.
- Ability to read, write, and communicate clearly in English.
- Ability to work a flexible schedule on short notice, including nights and weekends, and occasionally long hours.
- Ability to perform repetitive hand movements when buttoning, sorting, hanging, and zipping garments.
- Ability to stand and walk for prolonged periods and frequently bend, stoop, and stretch.
- Ability to function in a fast-paced environment with occasional periods of high volume.
- Ability to work with frequent physical exertion and movement and occasional exposure to outdoor temperatures and weather conditions.
Nice To Haves
- Prior work experience in the service industry.
Responsibilities
- Assist with day-to-day store operations and production performance to meet or exceed budget and comply with company standards, policies, and procedures.
- Perform supervisory duties when assigned by the Store Manager or Production Manager, and act in a supervisory capacity during scheduled work hours.
- Meet production guidelines of at least 110 garments per hour with a minimum quality standard of 90%.
- Ensure donated goods are properly processed and ready for the store floor, and produce donated goods adequately in the backroom.
- Serve as a positive role model for employees and trainees in professional performance.
- Help create a positive public image of Goodwill through a clean store, attractive displays, and presentable, personable personnel.
- Maintain safe and appropriate conditions in the backroom.
- Keep the store clean and free of hazards by vacuuming, mopping, dusting, and cleaning bathrooms.
- Observe personnel and safety policies and procedures, and ensure Production Associates comply with them.
- Be able to perform the duties of Production Associates.
- Attend regularly scheduled shifts assigned by the manager.
- Assist the Store Manager or Production Manager in achieving or exceeding monthly and annual production goals and help implement contingency plans when goals are not being met.
- Interact professionally and productively with diverse people, market Goodwill, and explain its mission to the public.
- Establish and maintain effective working relationships among store and production personnel and motivate them to perform at their best.
- Complete Retail training successfully.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
