Retail Associate - Stephen A. Schwarzman Building (Part Time Seasonal)

The New York Public Library•New York, NY

24d•Onsite

About The Position

The New York Public Library seeks a seasonal, temporary, part-time Retail Associate for The Library Shop in the Stephen A. Schwarzman Building. The associate functions as a cashier and as the face of the shop, engaging visitors with enthusiasm, product knowledge, and good humor while balancing customer service with efficient line management. The role includes helping customers select gifts, answering questions, giving directions, and attending to shop tasks such as cleaning computer screens. Accuracy and speed on a POS system are critical. A flexible schedule and speaking more than one language are preferred but not required; Saturday availability is required. The schedule is 15–25 hours per week. The associate works in a public-facing shop environment, reporting to the Manager, The Library Shop. The position requires standing for most of the shift, bending and lifting to restock, and lifting up to 20 pounds. Travel within New York City may be required.

Requirements

High school diploma or equivalent minimum.
Two or more years of sales experience, preferably in a busy museum, book, or lifestyle shop.
At least one year in a retail environment handling cash.
Ability to operate a register and POS system.
Proven ability to work effectively and quickly in a hectic, fast-paced environment.
Experience working collaboratively within a team.
Excellent communication skills with a wide range of customers.
Cash-handling skills.
Excellent interpersonal, oral, and written communication skills.
Demonstrated reliability and flexibility.
Ability to absorb information quickly and clearly.
Ability to scan a room for product placement and traffic patterns.
High energy and ability to thrive in a hectic environment.
Saturday availability.