Library Page - Stephen A. Schwarzman Building / General Periodical Division

The New York Public Library•New York, NY
•Onsite

About The Position

Library Page positions are educational opportunities for candidates currently enrolled as students in an accredited educational program. At The New York Public Library, the role provides experience working within a library system and helps candidates explore whether a library career is right for them. Library Pages are expected to demonstrate a strong work ethic, reliability, excellent written and verbal communication skills, and a friendly demeanor while serving as ambassadors for the Library. Pages can participate in the Library Page Fellowship Program, a career-growth development program that provides career-readiness resources, career exploration, and on-the-job coaching, training, and mentorship. This position is scheduled for 19 hours per week, including evenings and Saturdays. Schedules vary according to library needs and may change.

Requirements

  • Currently enrolled as a student in a degree program or accredited school, such as high school, a GED program, or an associate's, bachelor's, or master's degree program.
  • Minors under 18 must have the proper employment certificate as required by New York State law.
  • Ability to accurately and efficiently sort and arrange items in alphanumeric order.
  • Strong organizational skills and ability to follow detailed instructions in a fast-paced environment.
  • Excellent customer service skills and ability to work with a diverse patronage.
  • Strong interpersonal and communication skills.
  • Strong problem-solving skills.
  • Ability to work as part of a team.
  • Demonstrated reliability and professionalism.
  • Basic computer and technology skills, such as Microsoft Office Suite and Google Applications.

Nice To Haves

  • Ability to troubleshoot basic computer and printer issues.
  • Experience with eReaders and library technologies.
  • Ability to speak foreign languages.

Responsibilities

  • Provide courteous, positive customer service to the public.
  • Shelve and arrange books, CDs, DVDs, and other library materials in alphabetical and numerical order.
  • Answer in-person inquiries, help patrons locate materials, and refer them to the appropriate place or person for assistance.
  • Assist patrons with basic computer, internet, and audio/visual equipment use.
  • Locate and prepare library materials requested by patrons.
  • Help staff check materials for damage and remove damaged materials from shelves.
  • Help set up public spaces for events and programs.
  • Perform other related tasks as needed.

Benefits

  • Access to the Library Page Fellowship Program, which offers career-readiness resources, career exploration, on-the-job coaching, training, and mentorship.
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