Library Page I - North Branch - PT

City of Abilene•Abilene, TX

About The Position

Under the direct supervision of the Librarian II – Branch Manager – North Branch, the Library Page I provides prompt, friendly customer service to library customers; shelves returned materials and ensures items are in the correct order; and assists the circulation team with checking materials in and out. The role exercises no supervision. It follows routine procedures independently and reports problems to the supervisor. Other job-related duties may be assigned. The position requires a high school diploma or GED. Six months of customer-service experience is preferred. No license or certificate is required. The employee must be able to work evenings and weekends, maintain regular and reliable attendance, and, with or without accommodation, move a loaded cart weighing up to 150 pounds. The position has a medium overall strength demand, including lifting up to 50 pounds and carrying up to 25 pounds.

Requirements

  • High school diploma or GED.
  • Six months of customer-service experience is preferred.
  • Knowledge of the purposes and use of libraries and of library services and locations within the library.
  • Ability to use a personal computer and operate a circulation and public catalog automation system.
  • Ability to interact tactfully and courteously with the public in a friendly and efficient manner.
  • Ability to organize and multitask effectively.
  • Ability to complete duties independently, without direct supervision.
  • Ability to quickly learn and accurately perform routine library functions and procedures.
  • Ability to communicate effectively orally with the public, supervisors, and coworkers.
  • Ability to arrange circulation materials in numerical and alphabetical order.
  • Ability to follow instructions and learn to use the computerized circulation system.
  • Ability to establish and maintain cooperative working relationships with internal and external contacts.
  • Ability to follow and embrace the City of Abilene Core Values: Respect, Integrity, Service Above Self, and Excellence in All We Do.
  • With or without accommodation, ability to move a loaded cart weighing up to 150 pounds.
  • Ability to work evenings and weekends and maintain regular, reliable attendance.

Nice To Haves

  • Six months of experience in a customer-service position.

Responsibilities

  • Shelve materials accurately and straighten the collection with attention to detail.
  • Shelf-read the collection and help create and maintain displays.
  • Keep public areas, including tables and seating, neat and attractive.
  • Check library materials in and out at the circulation desk as needed.
  • Direct patrons who need assistance to appropriate staff in a friendly and helpful manner.
  • Follow routine procedures without direct supervision and report problems to the supervisor.
  • Perform other job-related duties and responsibilities as assigned.
  • Work as a team member in a way that supports the Division’s mission and treats team members with dignity, courtesy, and respect.
  • Maintain regular, reliable attendance and work evenings and weekends.
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