Retail Assistant Manager Full-Time

E&H Ace Hardware•Twinsburg, OH

24d•Onsite

About The Position

E&H Ace Hardware is seeking an enthusiastic and reliable Retail Assistant Store Manager to support daily operations at its family-owned, locally operated store in Bainbridge, Ohio. The role works closely with the Store Manager to create a welcoming, productive, and well-organized retail environment. It involves helping drive sales, coaching team members, and ensuring smooth day-to-day execution on the sales floor. The position requires a flexible schedule, including evenings, weekends, and holidays as needed.

Requirements

High school diploma or equivalent.
One or more years of prior retail leadership or supervisory experience is preferred.
Strong communication, organizational, and multitasking skills.
Proficiency with basic computer applications, such as Microsoft Office and Teams.
Ability to lead others while also working independently.
Ability to lift up to 50 lbs and stand for extended periods.
Availability to work a flexible schedule, including weekends and evenings.

Nice To Haves

Familiarity with hardware or home improvement retail.

Responsibilities

Coach and train team members using E&H’s Customer First Sales Culture.
Lead by example in providing helpful, solution-based service to every customer.
Supervise daily store operations, including opening, closing, and manager-on-duty shifts.
Support merchandising and ensure promotional signage and seasonal displays are accurate and complete.
Help customers with purchases, returns, special orders, and online fulfillment.
Manage inventory through cycle counts and stock-level monitoring.
Oversee accurate receiving, checking in, and stocking of merchandise.
Maintain a clean, organized sales floor, stock room, and outdoor areas.
Participate in store resets and reorganizations.
Address and resolve customer or employee concerns professionally and promptly.
Foster a safe and secure store environment and take proactive steps to prevent theft and accidents.
Operate store systems, including POS and ACENET.

Benefits

Health insurance (Full-Time).
Dental insurance (Full-Time).
Vision insurance (Full-Time).
401(k) with company match.
Paid time off.
Holiday pay.
Employee Assistance Program.
Generous employee discount.
Logo-branded uniforms and outerwear.
Career development opportunities across store operations, trades, and leadership.