Retail Assistant Store Manager, Bloomingdale's, Fashion Valley, California
About The Position
SMCP is hiring a Retail Assistant Store Manager for its Sandro and Maje brands at Bloomingdale's in Fashion Valley, San Diego, California. The role supports the Store Manager across store operations and helps deliver an elevated, personalized client experience. The Assistant Store Manager leads by example, drives personal sales, coaches and develops associates, and maintains a welcoming shopping environment and brand presentation. The position combines sales leadership, client service, team training, problem-solving, and visual merchandising. The Assistant Store Manager acts as the boutique's primary host and as Manager on Duty, helping ensure efficient store operations, client satisfaction, and achievement of sales and performance goals. SMCP describes itself as an accessible luxury fashion company operating in more than 47 countries, with a focus on growth, internal mobility, inclusivity, corporate social responsibility, and sustainability. The role offers competitive hourly pay, commission and sales incentives, employee discounts, a seasonal wardrobe offering, a cell phone contribution, insurance and other benefits, training, mentorship, and professional development.
Requirements
- At least 2 years of supervisory experience in a client-focused retail environment.
- Passion for fashion, styling, and exceptional service.
- Strong communication skills and the ability to coach and develop talent.
- Problem-solving skills and a track record of setting and achieving goals.
- Team-oriented leadership that fosters a positive and motivating workplace.
- Resourcefulness in building client relationships and attracting new talent.
- Flexible availability, including evenings, weekends, and holidays.
- Alignment with SMCP's core values and dedication to growing within the brand.
Responsibilities
- Act as the boutique's primary host and provide exceptional client service.
- Ensure each client receives a personalized and memorable shopping experience.
- Use selling tools to enhance client engagement and satisfaction.
- Drive individual sales performance, contributing at least 20% to the store's monthly sales plan.
- Mentor and motivate team members to achieve and exceed key performance indicators.
- Observe team members and provide feedback on client engagement, conversion rates, and styling techniques.
- Train new hires and facilitate ongoing product knowledge sessions.
- Foster trust, collaboration, and continuous improvement within the team.
- Act as Manager on Duty and resolve client concerns using strong problem-solving skills.
- Support visual merchandising initiatives and ensure compliance with brand guidelines.
- Maintain a visually appealing boutique that reflects the brand's aesthetic and standards.
- Support the Store Manager in store operations, ensuring efficiency on the sales floor and behind the scenes.
Benefits
- Competitive base hourly pay
- Individual commission
- Sales incentives
- 50% shopping discount
- Seasonal wardrobe offering
- Cell phone contribution
- Health insurance
- Dental insurance
- Life insurance
- Disability coverage
- Employer-matched 401(k)
- Paid time off, including vacation, sick time, and holidays
- Paid parental leave
- Pet benefits
- Employee Assistance Program with guidance, expert care, and mental health support
- MAVEN Family Planning support
- Product knowledge training
- Industry insights
- Opportunity to participate in the Retail Stylist Program
- Mentorship and professional development support
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
