Xfinity Retail Assistant Store Manager, Silverthorne, CO

Comcast Resume • Silverthorne, CO

9d • $19 - $32 • Onsite

About The Position

The Retail Assistant Store Manager leads the retail sales team in delivering exceptional customer service and meeting sales objectives. The role manages store operations, maintains merchandising standards, optimizes inventory processes, coaches staff, and uses industry insights to support business success. The position partners with the Store Manager on staffing, scheduling, and customer escalations, and is expected to maintain regular, consistent, and punctual attendance. Work may include nights, weekends, variable schedules, and overtime as necessary. A bachelor's degree is preferred, though applicants with relevant coursework and experience or extensive related professional experience may also be considered. Comcast experience is preferred.

Requirements

• 5–7 years of relevant work experience.
• Skills in coaching, customer experience, and retail sales.
• Ability to work nights and weekends, variable schedules, and overtime as necessary.
• Regular, consistent, and punctual attendance.

Nice To Haves

• Bachelor's degree preferred; applicants with a combination of coursework and experience or extensive related professional experience may also be considered.
• Comcast experience preferred.

Responsibilities

• Coach retail sales associates to meet sales targets and service metrics, fostering high performance and continuous improvement.
• Facilitate effective onboarding and ongoing development of new hires to support an exceptional customer experience.
• Maintain visual merchandising standards, consistent store presentation, and operational functionality of product demonstrations.
• Partner with the Store Manager to coordinate staffing and scheduling and resolve customer escalations efficiently.
• Implement operational procedures to improve store efficiency, with a focus on inventory control and back-of-house organization.
• Lead inventory accuracy efforts through regular cycle counts and adherence to inventory management best practices.
• Analyze performance data to identify sales trends and opportunities for process optimization in the store.
• Provide expert knowledge of products and services and stay informed about industry trends to educate the sales team.
• Maintain regular, consistent, and punctual attendance; work nights and weekends, variable schedules, and overtime as necessary.
• Perform other duties and responsibilities as assigned.
• Understand and follow the company's Operating Principles.
• Put customers first and support seamless digital options at every touchpoint.
• Learn, use, and advocate for the company's technology, products, services, and digital tools.
• Work collaboratively, contribute to feedback processes, drive results and growth, support inclusion, and act responsibly toward colleagues, customers, investors, and communities.

Benefits

• Comcast offers benefits to eligible employees, with options and tools intended to support employees physically, financially, and emotionally.
• Eligible sales positions may receive commission under the terms of an applicable plan.
• Sales compensation includes targeted commission and potential upside above targeted earnings for employees who exceed sales targets.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level