Retail Assistant Manager, Talkeetna Alaskan Lodge

Pursuit Attractions and Hospitality•Usa, AK

About The Position

The Retail Assistant Manager supports the Retail Manager with day-to-day store operations at Talkeetna Alaskan Lodge. This full-time seasonal role begins in February 2027 and has a starting wage of $22.00 per hour. The assistant manager helps oversee store operations, sales, customer service, merchandising, inventory, cash accountability, and employee training. They manage the gift shop when the Retail Manager is absent and perform other duties as assigned.

Requirements

  • Excellent interpersonal skills and a professional demeanor; ability to work effectively and cooperatively with management, staff, affiliated-company employees, and outside business associates.
  • Excellent communication and customer service skills.
  • Ability to work independently with minimal supervision and as part of a team.
  • Strong organizational and follow-up skills, with attention to detail.
  • Ability to make decisions, solve problems, exercise good judgment, work under pressure, and prioritize workload.
  • Ability to accurately use industry-standard computer software and learn inventory systems software.
  • Ability to work extended hours and weekends as needed.
  • Ability to quickly and thoroughly learn company-specific products and services.
  • Ability to regularly push, pull, carry, and lift objects weighing up to 50 pounds, and occasionally lift greater weights.
  • Ability to maintain balance on uneven or unsteady surfaces and ladders, and occasionally negotiate stairs.
  • Sufficient fine and gross motor skills to operate computers and other equipment as required.
  • High school diploma or equivalent combination of experience.

Nice To Haves

  • Current CPR and First Aid certification.

Responsibilities

  • Work closely with the Retail Manager on day-to-day operations.
  • Manage cash, employee attendance, revenue assurance, and store opening and closing.
  • Maintain a safe, clean, and engaging store layout and merchandising.
  • Help customers select products suited to their needs and handle requests efficiently and courteously.
  • Implement strategies to improve customer service, sales, and profitability.
  • Assist with product evaluation, purchasing, and planning decisions.
  • Assist with employee training, development, and motivation.
  • Educate customers about products and services.
  • Assist with in-store merchandising.
  • Order, receive, and maintain inventory.
  • Open and/or close the store as needed.
  • Ensure daily and weekly tasks are completed by the gift shop and sales associates.
  • Manage the gift shop in the Retail Manager’s absence.
  • Maintain retail stock inventories between the warehouse, main building, and other applicable areas.
  • Work with the accounting department to provide cash accountability.
  • Perform other duties as appropriate and assigned.

Benefits

  • Free access to Pursuit attractions.
  • 50% off Pursuit attractions for friends.
  • Discounts on hotel stays, dining, and retail.
  • Subsidized mental health and wellness resources.
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