Retail Ambassador (Part-Time)

American Dream•East Rutherford, NJ

About The Position

The Retail Ambassador provides exceptional guest service to all guests at American Dream. The role involves helping guests with merchandise and questions about American Dream and the local region, maintaining an assigned product area, supporting sales, and following cash-handling and loss-prevention procedures. The position also includes preparing, organizing, and replenishing merchandise and keeping the selling area safe and clean. American Dream is an equal-opportunity employer and is committed to providing a workplace free from harassment or discrimination. Employment decisions are made without regard to protected characteristics or any other basis prohibited by law.

Requirements

  • Must be at least 18 years of age.
  • Outstanding guest-service skills.
  • Ability to communicate clearly and effectively with guests, supervisory staff, and the buying office.
  • Basic math skills.
  • Interpersonal skills and ability to work independently and as part of a team.

Nice To Haves

  • Previous retail experience.
  • Previous cash-handling experience.
  • Previous guest-service experience.
  • Basic computer knowledge.
  • Point-of-sale experience.

Responsibilities

  • Greet guests courteously, determine their needs, answer product or general questions about American Dream and the local region, and provide polite parting remarks.
  • Prepare and organize products for display and purchase.
  • Maintain an assigned product area and organize its backstock.
  • Communicate inventory levels and product sales to the manager and buyers.
  • Understand product features, alternatives, and benefits in the assigned area.
  • Restock displays as needed.
  • Oversee the safety and cleanliness of the selling area.
  • Process and count funds accurately and promptly according to established cash-handling procedures.
  • Maintain knowledge of loss-prevention procedures.
  • Use suggestive selling techniques to increase sales.
  • Stay informed about current sales, promotions, and discounts.
  • Recommend, select, and help guests locate merchandise based on their needs and questions.
  • Use the point-of-sale system to ring up merchandise sales.
  • Perform other duties as assigned.
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