Seasonal Retail Ambassador - Nolita

Rothy's•New York, NY

7d•$18 - $19•Onsite

About The Position

The Seasonal Retail Ambassador represents Rothy’s on the sales floor, delivering exceptional customer experiences and reflecting the company’s values. The role centers on creating meaningful customer connections, driving sales through service, and contributing to a welcoming and inclusive store culture. The ambassador also handles limited operational tasks to keep the store organized, maintained, and running smoothly. The position focuses primarily on customer experience and sales, including product expertise, personalized clienteling, and contribution to individual and team sales goals. Operational duties include stock replenishment, visual merchandising support, store organization and cleanliness, and following established procedures and policies. The role requires availability for at least 16 hours per week under one of the stated peak-day schedules. Ambassadors must be able to meet the physical requirements of the job and follow the dress code, including wearing Rothy’s shoes during every shift. Pay is $18.00–$19.00 per hour, with possible additional discretionary bonuses or incentives and a comprehensive benefits package.

Requirements

Must be 18 years of age or older.
Strong communication skills and the ability to build genuine customer connections.
Passion for service and motivation to achieve personal and team sales goals.
Willingness to support operational tasks as part of the team.
Availability to work at least 16 hours per week, either 3 peak days (Friday, Saturday, Sunday, and holidays) or 2 peak days plus 2 non-peak days (Monday through Thursday).
Ability to stand or walk for an entire shift.
Ability to lift, push, carry, or otherwise move up to 25 pounds.
Ability to frequently bend, reach, and stretch, and to safely use ladders and step stools.
Ability to follow Rothy’s dress code, including wearing Rothy’s shoes during every shift.

Nice To Haves

Previous retail or customer service experience.

Responsibilities

Deliver the Rothy’s customer experience through service, brand presentation, communication, and product expertise.
Drive personal sales results and contribute to team goals.
Build lasting customer relationships through clienteling.
Model collaborative, team-focused behavior and contribute to a positive, inclusive, service-driven store culture.
Complete assigned daily operational tasks accurately, including stock replenishment, visual merchandising support, and store organization and cleanliness.
Follow store operations, policies, procedures, and SOPs to support operational excellence and compliance.