Part-Time Retail Ambassador - Nolita
About The Position
As a Retail Ambassador at Rothy’s, you represent the brand on the sales floor, deliver exceptional customer experiences, and demonstrate company values in every interaction. You create meaningful customer connections, drive sales through service, and support a welcoming, inclusive store culture. Sales are the primary focus, with limited operational tasks to help maintain the store and keep it running smoothly. Rothy’s stores offer an elevated retail experience built around product expertise and customer service. The Stores team shares knowledge about the fit, wear, and sizing of Rothy’s shoes and builds lasting customer relationships and brand loyalty.
Requirements
- Be at least 18 years of age.
- Strong communication skills and the ability to build genuine connections with customers.
- Passion for service and motivation to achieve individual and team sales goals.
- Willingness to support operational tasks as part of the team.
- Availability to work at least 16 hours per week: either three peak days (Friday, Saturday, Sunday, and holidays) or two peak days plus two non-peak days (Monday through Thursday).
- Ability to stand and walk for an entire shift.
- Ability to lift, push, carry, or otherwise move up to 25 pounds.
- Ability to frequently bend, reach, and stretch, and to safely use ladders and step stools.
- Ability to follow the Rothy’s dress code, including wearing Rothy’s shoes during every shift.
Nice To Haves
- Previous retail or customer service experience.
Responsibilities
- Deliver the Rothy’s Experience through high-quality service, brand presentation, communication, and product expertise.
- Drive individual sales results and contribute to team sales goals.
- Build lasting customer relationships through clienteling.
- Model collaborative, team-focused behavior and contribute to a positive, inclusive, service-driven store culture.
- Complete daily operational tasks, including stock replenishment, visual merchandising support, and maintaining store organization and cleanliness.
- Follow store operations procedures and standard operating procedures to support operational excellence and compliance.
Benefits
- Wellness and commuter programs
- PTO and wellbeing time
- Employee discount program
- May be eligible for additional discretionary bonuses or incentives and a comprehensive benefits package
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
