Seasonal Retail Ambassador - Larchmont

Rothy's•Los Angeles, CA
•$18 - $18•Onsite

About The Position

As a Retail Ambassador at Rothy’s, you represent the brand on the sales floor by delivering exceptional customer experiences and embodying company values. The role centers on creating meaningful customer connections, driving sales through service, and supporting a welcoming, inclusive store culture. The primary focus is sales, with some operational tasks to help keep the store organized and running smoothly. The position is based at the Larchmont store in Los Angeles, California.

Requirements

  • Be at least 18 years of age.
  • Strong communication skills and ability to build genuine customer connections.
  • Passion for service and motivation to achieve personal and team sales goals.
  • Willingness to support operational tasks as part of the team.
  • Availability to work at least 16 hours per week, either 3 peak days (Friday, Saturday, Sunday, and holidays) or 2 peak days plus 2 non-peak days (Monday through Thursday).
  • Ability to stand and walk for an entire shift.
  • Ability to lift, push, carry, or otherwise move up to 25 pounds.
  • Ability to frequently bend, reach, and stretch, and safely use ladders and step stools.
  • Ability to follow Rothy’s dress code, including wearing Rothy’s shoes during every shift.

Nice To Haves

  • Previous retail or customer service experience.

Responsibilities

  • Deliver the Rothy’s Experience through best-in-class service, consistently embodying the brand through presentation, communication, and product expertise.
  • Drive personal sales results and contribute to team goals.
  • Build lasting customer relationships through strong clienteling practices.
  • Model collaborative, team-focused behavior and contribute to a positive, inclusive, service-driven store culture.
  • Perform assigned daily operational tasks, including stock replenishment, visual merchandising support, and store organization and cleanliness.
  • Follow store operations, policies, procedures, and SOPs to support operational excellence and compliance.

Benefits

  • The role may be eligible for discretionary bonuses or incentives and a comprehensive benefits package.
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