Retail Alterations Tailor/Seamstress, King of Prussia - Full Time

Macy's•King of Prussia, PA

6d•$17 - $28•Onsite

About The Position

The Tailor/Seamstress is responsible for sewing garments to repair them or alter them to customers’ tastes, and operating sewing equipment. The role also includes providing customer service, advising customers about garment fit and care, documenting alteration details, and performing other duties as necessary.

Requirements

High school diploma or equivalent required.
Strong interpersonal skills and proven ability to communicate and share information with diverse groups of customers and peers.
Resourcefulness and ability to adapt quickly to changing priorities.
Ability to work independently and as part of a team.
Ability to work a flexible retail schedule, including days, evenings, weekends, and/or holidays.
Ability to lift at least 50 pounds, stand for at least two consecutive hours, and perform physical tasks including moving, reaching, stooping, kneeling, crouching, and climbing ladders.
Close vision, color vision, depth perception, and focus adjustment.
Ability to operate sewing machines and perform basic maintenance on them.
Ability to use computers and other technology, including handheld equipment and cash registers, and process register transactions.

Nice To Haves

Prior experience is a plus.

Responsibilities

Perform basic garment alterations, including altering sleeves, backs, sides, collars, bodices, waists, hems, lengths, and cuffs, and inserting shoulder pads.
Perform minor garment repairs, such as replacing buttons, mending seams, and replacing hems.
Provide an exceptional customer experience and prioritize customers.
Advise customers about garment fit and care.
Write alteration tickets documenting the work to be performed on garments.
Press and steam garments before returning them to customers.
Apply knowledge of styles, fits, and fabrics to serve customers.
Maintain records for the alterations department.
Inform the team leader or CSX manager of supply needs arising in daily operations.
Carry out more complex customer fittings as needed.
Follow shortage programs and procedures.
Maintain dependable attendance and punctuality.
Operate sewing machines and perform basic maintenance on them.
Use computers and other technology, including handheld equipment and cash registers, and process register transactions.